Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
OfficeManager
SYED SARFARAZ

SYED SARFARAZ

Manager
Hyderabad, Sarfaraz,TG

Summary

Accomplished Retail Store Manager with a robust history at OnePlus Technology India Pvt Ltd, adept in KPI development and fostering strategic client relationships. Expert in stock control and problem-solving, significantly enhancing retail operations. Demonstrates a quality assurance mindset with a track record of driving business strategies and sales leadership to achieve and surpass targets. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving. Energetic and compassionate with knack for leadership and organization. Deep understanding of operations management and adept at team coordination and conflict resolution. Capable of driving positive outcomes and fostering collaborative environment.

Overview

6
6
years of professional experience

Work History

Retail Sales Officer

Eros Electrical
Dubai

OPPO Mobiles India Pvt Ltd
  • Handled South Asia's First Biggest Flagship Showroom
  • Handled a team of 7 members including 1 Ass-Manager & 4 [OEC] & 2 Activity Promoters
  • Entire Store Operations taken care by me
  • Maintain the store checklist on daily basis
  • Maintain the Staff Roster on daily basis
  • On floor observation
  • Stock Inventory audit on daily basis
  • Eros Groups-DUBAI UAE
  • Responsiblities :
  • Maintaining the daily Sales Report
  • Cashier & Billing Will be Take Care by my self
  • Daily tally the account sheet
  • The maintenance of Inventory stock
  • The staff in & out timing will be recorded on daily basis
  • Maintaining the complain of all customer in daily records
  • Ensuring that all complaints has been solve or not.

Samsung Mobiles India PVT LTD
  • Worked for retail exclusive store
  • Responsibility to deliver best Customer Experience
  • Maintaining the stock and Sales On daily basis
  • Customer experience
  • Focusing Sales and to make sure to Achieve the monthly target
  • Daily Sales report

Center Manager

OnePlus Technology India Private limited
01.2025 - Current
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.

Retail Store Manager

OnePlus Technology India Pvt Ltd
Hyderabad
06.2020 - 06.2024
  • Trained and mentored associates to teach daily tasks and procedures.
  • Formed and sustained strategic relationships with clients.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Conducted regular inventory counts throughout the year to maintain accurate records.
  • Conducted regular meetings with staff members to discuss performance issues or new initiatives.

Store Manager

OPPO Mobiles India Pvt. Ltd
01.2019 - 12.2019
  • Ensured compliance with safety regulations and company policies.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Education

B-COM -

Board of Telangana University

Intermediate -

Board of School Vidya Niketan High School

Skills

  • KPI development
  • Target and goal setting
  • Business strategies
  • Stock control
  • Problem-solving
  • Promotional planning
  • Performance monitoring
  • Employee scheduling
  • Reporting and documentation
  • Sales leadership
  • Retail operations
  • Inventory control
  • Quality assurance mindset

Operations management

Staff leadership

Interdepartmental collaboration

Team supervision

Staffing

Staff hiring

Sales proficiency

Regulatory standards

Training coordination

Sales management

Sales expertise

Cash oversight

Customer service

Performance evaluation and monitoring

Team leadership

Effective leader

KPI tracking

Inventory tracking and management

P&L Administration

Strategic planning

Desktops, laptops, and mobile devices

Customer service management

Marketing strategies

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Center Manager

OnePlus Technology India Private limited
01.2025 - Current

Retail Store Manager

OnePlus Technology India Pvt Ltd
06.2020 - 06.2024

Store Manager

OPPO Mobiles India Pvt. Ltd
01.2019 - 12.2019

B-COM -

Board of Telangana University

Intermediate -

Board of School Vidya Niketan High School

Retail Sales Officer

Eros Electrical

OPPO Mobiles India Pvt Ltd

Samsung Mobiles India PVT LTD
SYED SARFARAZManager