Syed Shahid
Bangalore
Summary
Seeking a position that utilizes my working capabilities which commensurate with my qualification, where I can maximize my professional skills, training experience, positive contribution to the organization.
Overview
1
1
year of professional experience
Work History
Customer Care Executive
Wings World
Bangalore (Remote)
06.2023 - 06.2024
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
No Degree - Accounts
Reva Collages
Yelahanka06.2023
Skills
- Good Communication skills
- Adoptable as per the environment changes
- Taking challenging task
- Friendly Nature
- MS Word, MS Excel, VLOOKUP, Pivot Table, Data validation, Data Formatting, File Mapping, Report Management, Outlook mail
- Data Entry
- Customer Response
- Well-organized
- Complaint Handling
- Performance Improvement
- Documentation And Reporting
- Escalation management
- Customer Service
- Computer Skills
- Problem Resolution
- Teamwork and Collaboration
- Customer Relationship Management
- MS Office
- Team Leadership
- Strategic Planning
Languages
English
Hindi
Urdu
Kannada
Personal Information
- Father's Name: Syed Jamal
- Date of Birth: 05/06/2005
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Academic Qualification
II PUC (2024)
Hobbies and Interests
- Love to make new friends
- Football
- Reading Novels
Disclaimer
I hereby declare that the information given above is correct to the best of my knowledge...
Timeline
Customer Care Executive
Wings World
06.2023 - 06.2024
No Degree - Accounts
Reva Collages