Aditi Sethi
Customer Care Excutive
Ambala City
Summary
Understanding Customer Care Executive with over 9 months in customer care arena. Good time management and organizational skills to adapt to new processes.
Overview
1
1
year of professional experience
Work History
Customer Care Executive
Teleperformance
07.2024 - 04.2025
- Participated in training sessions to learn operational procedures and improve efficiency in task execution.
- Managed approximately 30 of customers,emails every day with positive attitude and focus on customer satisfaction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Web Developer Intern
ThinkNEXT Technologies Private
02.2024 - 06.2024
- Developed responsive web applications using HTML, CSS, and JavaScript to enhance user experience and engagement.
- Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
Education
Bachelor of Science - Computer Engineering
Chandigarh Group of College
Mohali, India 04.2001 -
Senior Secondary Education -
D.A.V. Sr. Sec. Public School
Ambala, India 04.2001 -
Secondary Education -
Angel's Public School
Ambala, India 04.2001 -
Skills
Time Management
Emails handling
Payment processing
Active Listening Skills
Good Communication Skills
Particaptions
- Actively participated in Tech Linguist quiz C++ organized by department of computer science and engineer
- Actively participated in Logo Designing on CGC Utsav 2023
- Actively participated in Technical debate competition in CGC Utsav (2023)
Timeline
Customer Care Executive
Teleperformance
07.2024 - 04.2025
Web Developer Intern
ThinkNEXT Technologies Private
02.2024 - 06.2024
Bachelor of Science - Computer Engineering
Chandigarh Group of College
04.2001 -
Senior Secondary Education -
D.A.V. Sr. Sec. Public School
04.2001 -
Secondary Education -
Angel's Public School
04.2001 -
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