Summary
Overview
Work History
Education
Skills
Particaptions
Timeline
Generic

Aditi Sethi

Customer Care Excutive
Ambala City

Summary

Understanding Customer Care Executive with over 9 months in customer care arena. Good time management and organizational skills to adapt to new processes.

Overview

1
1
year of professional experience

Work History

Customer Care Executive

Teleperformance
2024.07 - 2025.04
  • Participated in training sessions to learn operational procedures and improve efficiency in task execution.
  • Managed approximately 30 of customers,emails every day with positive attitude and focus on customer satisfaction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Web Developer Intern

ThinkNEXT Technologies Private
2024.02 - 2024.06
  • Developed responsive web applications using HTML, CSS, and JavaScript to enhance user experience and engagement.
  • Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.

Education

Bachelor of Science - Computer Engineering

Chandigarh Group of College
Mohali, India
2001.04 -

Senior Secondary Education -

D.A.V. Sr. Sec. Public School
Ambala, India
2001.04 -

Secondary Education -

Angel's Public School
Ambala, India
2001.04 -

Skills

Time Management

Emails handling

Payment processing

Active Listening Skills

Good Communication Skills

Particaptions

  • Actively participated in Tech Linguist quiz C++ organized by department of computer science and engineer
  • Actively participated in Logo Designing on CGC Utsav 2023
  • Actively participated in Technical debate competition in CGC Utsav (2023)

Timeline

Customer Care Executive

Teleperformance
2024.07 - 2025.04

Web Developer Intern

ThinkNEXT Technologies Private
2024.02 - 2024.06

Bachelor of Science - Computer Engineering

Chandigarh Group of College
2001.04 -

Senior Secondary Education -

D.A.V. Sr. Sec. Public School
2001.04 -

Secondary Education -

Angel's Public School
2001.04 -
Aditi SethiCustomer Care Excutive