TAHIR NAZIR
SRINAGAR
Summary
Branch Manager Result oriented team leader with passion and realistic planning, focused to utilize analytical and technical skills by continuous leering and development. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. A comprehensive experience in financial services. Polished in managing branch, promoting and marketing branch products and allocating funds. Deeply familiar with banking rules and regulations.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Branch Manager
ICICI Bank Limited
Srinagar
04.2021 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
Relationship Manager, Banking Operations
ICICI Bank
Srinagar, India
08.2015 - 03.2021
- Conducted thorough risk assessments for loan applications, ensuring responsible lending practices and minimizing default rates.
- Strengthened client relationships by providing timely and accurate financial advice, leading to increased customer satisfaction.
- Implemented efficient banking processes to optimize operational performance and reduce errors.
- Collaborated with cross-functional teams to develop new products and services tailored to the needs of relationship banking customers.
- Maintained compliance with all regulatory requirements, ensuring continued operational excellence within the relationship management function.
- Provided exceptional customer service, addressing concerns promptly and maintaining long-term client retention.
Education
MBA - Financial Market Practices
Skills
AML and KYC Policies
Decision-Making
Planning and Coordination
Teamwork and Collaboration
Training and Development
Problem-Solving
Employee Development
Excels in Team Leadership
Expert in Risk Management
Operational Reports
Account Review
Work Prioritization
Relationship Building and Management
Financial Analysis
Risk Analysis
Relationship Management
Customer Relationships
Project Management
Revenue Enhancement
Financial Analysis and Planning
Staff Management
Certification
AMFI
Languages
English
Urdu
Hindi
Timeline
Branch Manager - ICICI Bank Limited
04.2021 - Current
Relationship Manager, Banking Operations - ICICI Bank
08.2015 - 03.2021
Chitkara University - MBA, Financial Market Practices