Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tahmeed Syed

Customer Service Representative
Hyderabad,TG

Summary

Results-driven Customer service representative offering proven history of achievement during 1.5-year career. Talented leader with analytical problem-solving and strategic planning expertise. Solid background of consistently addressing customer issues, delivering industry-leading service and implementing scalable approaches. Logical Customer service representative bringing 1.5 years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience
3
3
Languages

Work History

Customer Service Executive

Amazon.com
06.2023 - Current
  • Followed up with Amazon's customers about resolved issues to maintain high standards of customer service.
  • Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
  • Coached and mentored junior team members, contributing to their professional growth and development.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines in Amazon.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Asked open-ended questions and researched issues in system to resolve various customer billing errors.
  • Employed comprehensive benchmarks to establish and monitor customer service standards.

Education

Science

SV Junior College
Sangareddy
06.2021

Skills

Team building

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Timeline

Customer Service Executive

Amazon.com
06.2023 - Current

Science

SV Junior College
Tahmeed SyedCustomer Service Representative