TALHHA ANSARI
Regional Manager
Mumbai
Summary
Results-driven Retail Operations Leader with 14+ years of experience managing multi-store networks for leading fashion and lifestyle brands. Proven expertise in P&L management, sales growth, and operational excellence, with a strong track record of improving profitability and customer experience. Skilled in driving revenue growth, optimizing inventory, and leading high-performance teams across regions. Adept at leveraging data-driven insights, market trends, and strategic execution to deliver consistent business results in competitive retail environments.
Overview
16
16
years of professional experience
Work History
Regional Manager-West Region
Being Human Clothing
Mumbai, Maharashtra
06.2024 - Current
- Oversee operations of multiple retail stores for the West Region, ensuring consistent execution of company policies and standards.
- Develop and implement strategies that drive sales, increase profitability, and enhance customer experience across all stores.
- Conduct store visits to assess performance, provide coaching, and identify areas for improvement.
- Analyze sales data, market trends, and customer feedback to recommend targeted actions for sales growth.
- Collaborate with marketing, merchandising, and HR for effective promotions and staffing solutions.
- Implement store layout and visual merchandising optimization strategies to enhance sales.
- Recruit, hire, and train store managers in sales techniques, customer service, inventory management, and loss prevention.
Retail Area Manager
IFB Industries Pvt. LTD
12.2023 - 06.2024
- Led sales and profitability management, achieving targeted financial goals through strategic planning and execution.
- Managed store operations and team leadership, ensuring adherence to brand standards and enhancing customer experience.
- Optimized inventory and supply chain processes, reducing costs and improving efficiency while maintaining stock availability.
- Oversee P&L, budget management, and cost control to ensure consistent profitability.
- Implemented marketing strategies and promotions, contributing to business expansion and market penetration.
- Developed recruitment and retention strategies, fostering team development through performance coaching and mentoring.
- Utilized data-driven decision-making and sales trend analysis to adapt to fast-changing markets and improve performance metrics.
Senior District Manager
Hush Puppies (Bata India Ltd.)
10.2019 - 12.2023
- Achieved Best NPS Score (2022 & 2023) for customer satisfaction across India.
- Handled EB & LFR doors across Maharashtra & Goa.
- Supervised and coordinated the day-to-day operations of multiple retail stores within the assigned area.
- Handled escalated customer complaints or issues and resolved them in a timely and satisfactory manner.
- Implemented cost control measures and strategies to improve profitability and maximize return on investment.
- Negotiated favorable rental terms for Nagpur store, improving EBITA margins.
- Drove sales growth through targeted training, inventory optimization, and cost-control strategies.
Store Manager-Palladium Mall
Bestseller Retail - Jack & Jones
12.2015 - 10.2019
- Lead a team of 15 employees, overseeing day-to-day operations, including sales, staffing, visual merchandising, and customer service.
- Achieved and exceeded sales targets by implementing effective sales strategies and providing ongoing training and support to the sales team.
- Managed inventory levels to ensure product availability, minimize stockouts and optimize turnover.
- Established strong customer relationships by delivering exceptional service, resolving enquiries promptly and professionally.
- Involved in making reports & analyzing Sales & Trends on a weekly and monthly basis.
Store Manager
Mango- Major Brands Pvt. Ltd
10.2013 - 11.2015
Assistant Store Manager
Zara
08.2012 - 09.2013
Assistant Manager
Hollister
01.2010 - 12.2011
Education
Master of Business Management -
University of Wales Institute, Cardiff
06-2010
Bachelor of Management Studies - undefined
Mumbai University
06-2009
Skills
Leadership & Business Skills- Retail Operations Management, P&L Ownership & Financial Management, Multi Store/Region Management, Revenue growth & Profitability, EBITDA, Budgeting & Cost Control, Stakeholder Management
Sales & Performance Skills- Sales Strategy & Execution, KPI Management & Performance Tracking, Like for Like Growth, Sales Forecast
Retail Expertise- Visual Merchandise, Store operations excellence, Inventory management & Stock Optimization, Store expansion & New store Launch, Omni-Channel Retail
Team & People Management- Team leadership & development, Coaching & Monitoring, Talent Acquisition & Retention, Employee Engagement
Customer Experience- Net promoter Score (NPS), Customer Retention & Loyalty, Customer complaint & Escalation Handling
Data & Analytical Analysis- Data-driven decision making, Sales & Trend Analysis, Business Analytics, Market & Competitor Analysis
KEY ACHIEVEMENTS
Achievements in Customer Satisfaction: Awarded for the best NPS score for Hush Puppies in 2022 & 2023 Pan India, Cost-Saving Initiative: Successfully negotiated the rentals for Nagpur store of Hush Puppies as a measure of cost-saving initiative and to maintain positive EBITA, Operational Excellence: Scored highest SOP score in west for Jack & Jones
Timeline
Regional Manager-West Region
Being Human Clothing
06.2024 - Current
Retail Area Manager
IFB Industries Pvt. LTD
12.2023 - 06.2024
Senior District Manager
Hush Puppies (Bata India Ltd.)
10.2019 - 12.2023
Store Manager-Palladium Mall
Bestseller Retail - Jack & Jones
12.2015 - 10.2019
Store Manager
Mango- Major Brands Pvt. Ltd
10.2013 - 11.2015
Assistant Store Manager
Zara
08.2012 - 09.2013
Assistant Manager
Hollister
01.2010 - 12.2011
Bachelor of Management Studies - undefined
Mumbai University
Master of Business Management -
University of Wales Institute, Cardiff