TAMAL CHAKRABORTY
Mumbai
Summary
Dynamic sales and operations leader with a proven track record at Urmila International Services Pvt Ltd, excelling in revenue planning and team leadership. Expert in sales forecasting, I drive strategic initiatives that enhance organizational efficiency and foster strong customer relationships, consistently achieving targets and optimizing operations across diverse teams.
Overview
16
16
years of professional experience
Work History
AVP - Sales & Ops
Urmila International Services Pvt Ltd
12.2023 - Current
- Drive the sales and Revenue for the organization.
- Led sales team to achieve targets while implementing strategies to reduce attrition.
- Developed accurate sales forecasts to guide business strategy.
- Coordinated revenue planning with finance and MD & CEO to align financial goals.
- Streamline the day-to-day location operations.
- Handling the ops-related Issue.
- Enhanced team cohesion nationwide through structured team-building initiatives.
- Investor meeting for IPO along with my MD & CEO, We are planning to launch our IPO on 2027.
- Closely working with Deloitte for IPO.
- Contributed to multiple government tender submissions while managing staffing business.
- Drive the recruitment activities for all corporate and Govt staffing business.
- Attended ISF meetings regularly to provide updates and insights.
- Created comprehensive HR policies to enhance organizational efficiency.
- Assisted in development of HRMS software to streamline HR processes.
AVP - Sales & Ops
Peel-Works Pvt Ltd
09.2023 - 11.2023
- Drove sales and revenue growth initiatives for the organization.
- Developed sales forecasts to guide strategic planning.
- Revenue planning with finance and co-founder.
- Streamlined daily location operations to enhance efficiency.
- Resolved operations-related issues to ensure smooth workflow.
- Promoted team cohesion throughout Pan India to drive engagement.
Sr. Manager Sales
NLB Services Pvt Ltd
05.2022 - 09.2023
- Conducted market analysis to identify and pursue new client opportunities. and doing market analysis.
- Collaborated with a SAAS provider to create a mobile application tailored to associates and corporate needs.
- Training our frontline team members for their better market acceptance and also how to meet CXO level people.
- Developed back-end operation capabilities to enhance service delivery for general staffing clients.
- Attending internal budget meeting, and understanding company expectations.
Sr. Manager - Sales
TeamLease Services Limited
08.2021 - 05.2022
- Sourced new mandates and identified potential clients.
- Reviewed team pipeline and assessed potential clients for signup.
- Motivating team for achieving their target.
- Engaged with internal and external stakeholders to ensure smooth client experience.
- Performed market analysis to enhance strategic decision-making.
- Attending internal budget meeting, and understand company expectation.
Zonal Head - North & East
E Centric Solutions Pvt Ltd
10.2020 - 08.2021
- Directed sales and operations across North and East regions, optimizing workflows.
- Led daily operations to optimize team efficiency and workflow management.
- Implemented process improvements to streamline project execution and resource allocation.
- Led operations for team of 30+ individuals, fostering collaboration.
- Coordinated training sessions to enhance staff skills and knowledge retention.
Regional Head - East
E Centric Solutions Pvt Ltd
04.2019 - 09.2020
- Led team of 15 to enhance collaboration and drive productivity.
- Managed branch operations to uphold service standards and improve customer satisfaction.
- Monitored recruitment delivery to ensure timely position closures.
Manager - Sales
E Centric Solutions Pvt Ltd
09.2016 - 03.2019
- Get highest appraisal consecutive two years for best performance as Manager - Business Development. (2017 & 2018)
- Managed sales operations for East market, covering Odisha, Jharkhand, Bihar, West Bengal, Chhattisgarh, Assam.
- Looking after the Key account and mining more business from existing clients.
- Handling the database of large account.
- Competency mapping.
- Penetrating the new market.
- Oversaw local operations to maintain service quality and streamline processes.
- Managed escalation processes to ensure timely resolution of client concerns.
- Served key corporate clients including Vodafone Idea Limited, Dabur India Limited, PWC SDC, Haldiram Bhujiawala Limited, and Parekh Integrated Services Pvt Ltd.
Business Development Manager
ORION EDUTECH PVT LTD
12.2014 - 08.2016
- Oversaw key accounts to foster long-term business collaboration and generate new business opportunities.
- Managed corporate clients like Bhandari Automobile and Flipkart, overseeing delivery logistics to streamline operations.
- Coordinated activities across East and West Zones to optimize management and improve operational productivity.. Traveling Mumbai and Pune Market for Perm staffing and Temp Staffing.
Key Account Manager
UNITED WINES
03.2014 - 10.2014
- Managed key accounts for major hospitality clients, including five-star hotels and clubs.
- Generated revenue of nearly 85 Lakhs with outstanding receivables exceeding 50 Lakhs.
- Acted as authorized distributor for Seagram's, Bacardi, and Carlsberg across Eastern Zone.
Area Sales Manager
Genx Pharma
10.2012 - 12.2013
- Led team of 6 employees to achieve sales targets.
- Coordinated with 15 distributors, generating revenue of nearly 27 lakh per month.
- Managed operations for Howrah and Hooghly districts.
- Hetero Group of Companies
Medical Representative
Genx Pharma Ltd
02.2011 - 09.2012
- Hetero Group of Companies
- Engaged with doctors regularly to increase product awareness and market presence.
- Managed 5 distributors, generating revenue of approximately 3 Lakh per month.
- Earned recognition as the best performer by management.
- Oversaw operations in Hooghly district, ensuring efficient workflow and service delivery.
Education
MBA - MARKETING As MAJOR, H.R As MINOR
International Institute of Management Sciences
KOLKATA01-2011
B.COM (HONS) - Accounting And Finance
NABAGRAM HIRALALPAL CLOG
01-2008
Higher Secondary Examination - Commerce
NABAGRAM VIDYAPITH
01-2005
Secondary Education -
NABAGRAM VIDYAPITH
01-2003
Skills
- Sales forecasting
- Financial forecasting
- Operations management
- Market analysis
- Team leadership
- Talent acquisition
- Customer relationship management
Personal Information
- Date of Birth: 06/23/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Bengali
Hobbies and Interests
- Music
- Cooking
Training
IFB, Market Survey & Branding, Market Research of frozen product.
Characteristic Strengths
- Good motivator and a pleasing personality.
- Effective Leadership qualities with a 'Team work' approach towards achievement of collective goals.
- Value for Quality & Time.
- Enthusiastic & Quick learner.
Academia - Academic Credentials
- MBA, Marketing, H.R, International Institute of Management Sciences (IIMS), Kolkata, 2011
- B.COM (HONS), Nabagram Hiralal Pal College, Calcutta University, 2008, 47%
- Higher Secondary Examination, Nabagram Vidyapith, W.B.C.H.S.E, 2005, 53%
- Secondary Education, Nabagram Vidyapith, W.B.B.S.E, 2003, 57%
Disclaimer
I hereby declare that information furnished above is true to my knowledge.
Timeline
AVP - Sales & Ops
Urmila International Services Pvt Ltd
12.2023 - Current
AVP - Sales & Ops
Peel-Works Pvt Ltd
09.2023 - 11.2023
Sr. Manager Sales
NLB Services Pvt Ltd
05.2022 - 09.2023
Sr. Manager - Sales
TeamLease Services Limited
08.2021 - 05.2022
Zonal Head - North & East
E Centric Solutions Pvt Ltd
10.2020 - 08.2021
Regional Head - East
E Centric Solutions Pvt Ltd
04.2019 - 09.2020
Manager - Sales
E Centric Solutions Pvt Ltd
09.2016 - 03.2019
Business Development Manager
ORION EDUTECH PVT LTD
12.2014 - 08.2016
Key Account Manager
UNITED WINES
03.2014 - 10.2014
Area Sales Manager
Genx Pharma
10.2012 - 12.2013
Medical Representative
Genx Pharma Ltd
02.2011 - 09.2012
MBA - MARKETING As MAJOR, H.R As MINOR
International Institute of Management Sciences
B.COM (HONS) - Accounting And Finance
NABAGRAM HIRALALPAL CLOG
Higher Secondary Examination - Commerce
NABAGRAM VIDYAPITH
Secondary Education -
NABAGRAM VIDYAPITH