Dynamic professional with extensive experience at IHG Hotels & Resorts, excelling in business support and financial planning. Proven track record in debt recovery and strategic B2B negotiations. Adept in operations management and training strategy, delivering impactful results through effective communication and advanced budgeting expertise.
Hi, I’m
Taniya Tandon
New Delhi
Summary
Overview
11
years of professional experience
1
Certification
Work History
IHG Hotels & ResortsGurugram
Sr. Business Support Analyst/TL for Final Global Operations & Decision Support
11.2023 - Current
Job overview
- Key point of contact for the Hotel and Corp
- Business for IHG Financial Planning Systems-1 Plan in EMEAA, SEAK, JAPAC regions
- Spock for onboarding and other trainings for Regional Business Positions across all regions
- Actively provides in general Business Supports to all hotel planning stakeholders (hotels & corp
- Finance) - incl
- Data validation, report recommendation, system problem solving, etc
- To ensure quick and efficient user support
- Support system maintenance version updates with software testing
- Accomplished in delivering training activities, systems documentations and communications & providing end-user security administration and promotion associated with the Global Finance forecasting & budgeting planning systems strategy
- Support the development and maintenance of IDT Resource Center to support end-users with training needs
- I Plan colleagues in assigned area(s) for regional/global financial planning projects
- Enables the implementation of all IHG Financial Planning System- Hotel Forecasting, Budgeting and Actual P&L, IRP and Capital Investment reporting systems
IHG Hotels & ResortsGurugram
Language Specialist for Europe Collections
12.2018 - Current
Job overview
- Managed accounts receivable from over 200 IHG properties across Europe with an average monthly collection of $4 million
- Ensured 100% recovery of bad debts within the first 24 months
- Successfully reconciled and closed with-holding Tax debt of $4 million since 2018 from Europe, Middle East and Asia
- Awarded “Bravos” for formulating the best strategies for revenue collection 8 times within 24 months
Hindustan Power ProjectsNew Delhi
Senior Officer (Business Development)
06.2018 - 12.2018
Job overview
- Expanded solar energy business in Germany, Netherlands, and France by winning projects of 7MW through networking, cold calling and advertising
- Single handedly won financial aid of €15,000 for installation of solar panels on rooftops in Germany
- Accompanied a team of 15 Indian Engineers to 12 sites across Germany & Netherlands for successful installation of 4MW Solar Rooftop panels
- Translated and facilitated all the project related correspondence
Innodata India Pvt. Ltd.Noida
Language Specialist
07.2017 - 06.2018
Job overview
- Imparted training to a team of 10 Foreign Language Experts on translation techniques
- Interpreted and translated lease agreements, insurance papers and other official documents for over 250 clients
- Awarded as the ‘Best Language Trainer’ for 2017-18
Amity UniversityNoida
Assistant Professor (German Language)
12.2014 - 07.2017
Job overview
- Introduced the subject of German Linguistics and created Program Structure as per NAAC guidelines
- Undertook the responsibility as the Course Coordinator for over 300 German language students each semester and mentored over 30 students each semester
- Worked as the Core Member of the Placement Committee and the Cultural Club
Bal Bharti Public SchoolDwarka
Visiting Faculty, German Language
07.2014 - 09.2014
Job overview
Education
Indian Institute of Foreign Trade (IIFT) Delhi, India
Executive MBA from international Business
12.2021
University Overview
JNUDelhi, India
M.A. from Translation German
12.2014
University Overview
JNUDelhi, India
B.A. (Hons) from German
12.2011
University Overview
Delhi UniversityIndia
B.A. (Hons) from English
12.2008
University Overview
Air Hostess AcademyNew Delhi, India
Diploma from Aviation and Hospitality
12.2005
University Overview
Skills
- Basic Spanish and Arabic Proficiency
- Business Development
- Customer Relationship Management
- Strategic B2B Negotiation Skills
- Debt Recovery Management
- Training Strategy
- Client Relationship Management
- Operations Management
- Strategic Planning
- PeopleSoft Expertise
- Citrix,X-metal,XML
- Skilled in Microsoft Office Applications
- Project management
- Effective communication
- HTML Implementation Experience
- Budgeting and Forecasting Expert
- Essbase, Fair Planner, Capex Planner, Smart View Application Knowledge
Language Qualification
Language Qualification
- Spanish, A1.2, Cervantes Institute, New Delhi, 02/01/22 - 04/01/22
- German, A2, Max Mueller Bhavan, New Delhi, 06/01/08 - 07/01/09
International Exposure
International Exposure
- Schooling from Muscat, Oman
- Scholarship to Germany in 2017
- Traveled to the Schengen region for business development in 2018.
- Undergone study visits to Hamburg Port in 2020
Personal Information
Personal Information
Date of Birth: 03/01/86
Previous Assignments
Previous Assignments
- Bal Bharti Public School, Dwarka, Dwarka, Delhi, Visiting Faculty, German Language, 07/01/14 - 09/01/14
- N & N Chopra’s PVT Ltd., New Delhi, New Delhi, Delhi, Counsellor and Editor, 03/01/11 - 08/01/11
- ASTA Educational and Publication House Pvt. Ltd., New Delhi, New Delhi, Delhi, Faculty (English), 03/01/09 - 12/01/10
- provided Freelance translations services for Agreement translations.
Affiliations
Affiliations
- Learning Kathak at Triveni Kala Sangam, New Delhi, 3rd year
- Enjoy travelling, cooking and spending time with family and friends
Certification
- Lean Six Sigma Green Belt Certified, 2024
- WES Certified, 2022
- IELTS band 7, 2023-2025
Languages
Hindi
First Language
English
Proficient (C2)
C2
German
Proficient (C2)
C2
Spanish
Beginner
A1
Arabic
Beginner
A1
Timeline
Sr. Business Support Analyst/TL for Final Global Operations & Decision Support
IHG Hotels & Resorts
11.2023 - Current
Language Specialist for Europe Collections
IHG Hotels & Resorts
12.2018 - Current
Senior Officer (Business Development)
Hindustan Power Projects
06.2018 - 12.2018
Language Specialist
Innodata India Pvt. Ltd.
07.2017 - 06.2018
Assistant Professor (German Language)
Amity University
12.2014 - 07.2017
Visiting Faculty, German Language
Bal Bharti Public School
07.2014 - 09.2014
Indian Institute of Foreign Trade (IIFT)
Executive MBA from international Business
JNU
M.A. from Translation German
JNU
B.A. (Hons) from German
Delhi University
B.A. (Hons) from English
Air Hostess Academy
Diploma from Aviation and Hospitality
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