Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Professional Highlights
Timeline
AccountManager

Tanmayee Patnaik

Lead Business Analysis
Bengaluru

Summary

Accomplished Business Analyst with over 9 years of experience in E-Commerce, Education, Banking, and Insurance sectors. Expert in leveraging Agile methodologies to deliver projects that meet and exceed business goals. Skilled in collaborating with stakeholders to identify business needs, gather and analyze requirements, and implement innovative solutions that drive efficiency and growth. Proven track record in managing cross-functional teams, optimizing processes, and enhancing client relationships. Adept at using data-driven insights to inform strategic decisions and improve business outcomes. Seeking to leverage expertise as a Business Analyst or Junior Product Owner in a dynamic and growth-oriented organization.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Lead Business Analyst

UST Global
09.2023 - Current
  • Strategic Roadmapping & Data-Driven Decision Making: Aligned business objectives with technology strategies by developing detailed project roadmaps and leveraging advanced analytics to drive organizational growth and product enhancements.
  • Requirement Synthesis & Stakeholder Alignment: Translated complex business challenges into actionable strategies and maintained open communication with Product Owners and Scrum Masters to ensure alignment with project objectives.
  • Sprint Oversight & Defect Prioritization: Led user story grooming, prioritized sprint backlogs, and implemented a systematic approach to defect management.
  • Program Increment (PI) Strategy & Leadership: Contributed to PI Planning, resolving dependencies, and directing a team of Business Analysts to ensure effective stakeholder collaboration and business requirement validation.
  • Reduced critical defects by 95% through a targeted prioritization framework.
  • Improved sprint cycles by 25%, leading to smoother execution.
  • Enhanced project timelines by 20% through better collaboration.
  • Increased on-time project completions by 30% by managing stakeholder engagement and UAT processes.

Senior Business Analyst

First American India Pvt Ltd
07.2022 - 09.2023
  • Strategic Planning & Client Relationship Management: Developed cohesive project plans aligning business goals with technical capabilities and acted as the primary client contact, fostering strong relationships.
  • Project Leadership & Requirement Documentation: Authored comprehensive Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs), translating complex business needs into clear, actionable requirements for development teams.
  • Agile Process Mastery & Risk Mitigation: Managed Agile ceremonies, established governance frameworks, and mitigated risks to ensure smooth project execution.
  • SME and Thought Leadership: Acted as a Subject Matter Expert (SME) for HR systems implementation, guiding business communities in the development and deployment of critical processes and data systems.
  • Business Architecture & Product Definition: Constructed detailed business architectures and collaborated closely with Product Owners to define product scope.
  • Enhanced efficiency of Agile ceremonies by 20%.
  • Improved requirement clarity by 25%, leading to higher-quality outputs.
  • Successfully mitigated project risks, reducing critical issues by 30%.
  • Leveraged data insights to drive a 15% improvement in decision-making.

Junior Business Analyst

EF Information Systems Pvt Ltd
10.2021 - 10.2022
  • Enhanced business operations and user efficiency by 15% through process improvements and Salesforce CRM customization.
  • Managed end-to-end project delivery and collaboration with Product Owners, increasing B2B sales performance by 12%.

Pricing Analyst

EF Information Systems Pvt Ltd
07.2018 - 10.2021
  • Developed pricing strategies that contributed to a 10% revenue increase.
  • Improved data accuracy by 15%, reducing errors in quotations and invoices.

Application Support Analyst

EF Information Systems Pvt Ltd
06.2017 - 07.2019
  • Managed Salesforce rollout and cloud environment, boosting user adoption by 25%.
  • Reduced ticket resolution time by 18% and improved system performance by 15% through process optimizations.

Assistant Manager

HDFC Bank
02.2016 - 06.2017
  • Led process improvement initiatives, reducing Business Turnaround Time (TAT) by 15% and expenditures by 10%.
  • Enhanced customer satisfaction by 20% through proactive issue resolution and ensured 100% regulatory compliance.

Education

Bachelor of Technology (B.Tech) - Electrical and Electronics Engineering (EEE)

Biju Patnaik University of Technology
01.2008 - 01.2012

Skills

Stakeholder Management

Websites

Accomplishments

  • Quarterly Achiever Award: Recognized for outstanding performance in a specific quarter, leading to the successful release of a critical project that exceeded expectations.
  • Certificate of Excellence: Awarded for exemplifying exceptional team spirit, demonstrating unmatched skills, dedication, passion, and commitment to diversity, all of which were pivotal in the project's success.

Professional Highlights

  • Managed Agile project delivery aligning with stakeholder expectations and achieving successful outcomes.
  • Expanded client base by demonstrating product value, leading to successful acquisitions and business growth.
  • Developed innovative solutions for Provider Network Adequacy, Medicare Star rating, and Provider Performance Assessment.
  • Collaborated with key stakeholders (Product Owners, System Engineers, Program Managers) to ensure project alignment with the product vision, resulting in high-quality deliverables.
  • Created BRDs and High-Level Data Models to support executive decision-making with detailed metrics and KPIs.
  • Analyzed unconventional data sources to refine business strategies, enhancing decision-making.
  • Improved operational efficiency and user experience through workflow analysis, UI design, and prototyping.
  • Overcame skill gaps with a growth mindset, ensuring continuous professional development.

Timeline

Lead Business Analyst

UST Global
09.2023 - Current

Senior Business Analyst

First American India Pvt Ltd
07.2022 - 09.2023

Junior Business Analyst

EF Information Systems Pvt Ltd
10.2021 - 10.2022

Pricing Analyst

EF Information Systems Pvt Ltd
07.2018 - 10.2021

Application Support Analyst

EF Information Systems Pvt Ltd
06.2017 - 07.2019

Assistant Manager

HDFC Bank
02.2016 - 06.2017

Bachelor of Technology (B.Tech) - Electrical and Electronics Engineering (EEE)

Biju Patnaik University of Technology
01.2008 - 01.2012
Tanmayee PatnaikLead Business Analysis