Tanushri Soni
Mumbai
Summary
Senior Consultant at USI Holdings Corporation, specializing in automation testing and stakeholder management. Demonstrated success in delivering high-quality software products through strategic test planning and execution. Proficient in SQL for data validation and experienced in leading teams to surpass project objectives while enhancing collaboration and process efficiency. Results-driven Sr. Consultant with expertise in manual testing and stakeholder management. Proven ability to enhance software quality and drive process improvements in Agile environments. Results-driven in automation testing, Agile methodologies, and stakeholder management. Proven ability to lead teams and enhance software quality through comprehensive testing strategies and SQL validation.
Overview
12
12
years of professional experience
6
6
Certifications
Work History
Sr. Consultant
USI Holdings Corporation
01.2023 - Current
- Lead the Automation Testing team and ensured delivery of high-quality software products.
- Developed and executed comprehensive test plans, test cases, and test data for functional and regression testing, ensuring thorough coverage and quality assurance.
- Validated data using SQL queries and ensured production and UAT environment integrity.
- Tracked and reported defects, updated DevOps, and actively participated in Agile ceremonies to facilitate continuous improvement and team collaboration.
Business Analyst / Requirement Lead
Citi Group
07.2021 - 12.2022
- Managed end-to-end project lifecycle from requirement gathering to post-deployment support.
- Documented requirements and tracked defects while coordinating with stakeholders to ensure successful project delivery.
- Conducted gap analysis and data analysis to identify process improvement opportunities.
- Assisted in financial reporting and performed statistical analysis to support decision-making.
Engineer Product Support
AT&T
01.2018 - 12.2020
- Delivered L1 technical support for order management systems, ensuring timely issue resolution for users.
- Troubleshot application issues using XML and conducted network checks, facilitating efficient system performance.
Sr. Customer Care Representative
Motif (TTech)
12.2015 - 10.2017
- Provided high-quality email support, efficiently resolving complex customer queries to enhance satisfaction.
- Mentored junior staff and enhanced email communication standards, contributing to team success in exceeding KPIs.
Junior Software Developer (Intern)
Concept Ninja
05.2015 - 11.2015
- Developed and enhanced web applications with PHP, MySQL, and JavaScript to improve user experience.
- Conducted unit testing and implemented code modifications to ensure software reliability.
Software Tester
Flight Reservation Project
07.2014 - 09.2014
- Designed and executed test scenarios to ensure functionality and user satisfaction of flight booking web application.
- Analyzed test results to identify bugs and usability issues, improving overall application quality.
Education
B.Tech - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bhopal, Madhya Pradesh01.2014
Skills
- Business analysis and requirement gathering
- Manual and automation testing
- UAT and functional testing
- Release and change management
- Stakeholder and client management
- Agile and waterfall methodologies
- Test planning and execution
- SQL and database management
- Jira, DevOps, and HP ALM proficiency
- Load testing with LoadRunner basics
- Jaeger testing basics
- Data visualization with Power BI
- DevOps practices and tools
- Windows operating systems (7 & 10)
- Oracle, MySQL, and SQL Server knowledge
- STLC and SDLC understanding
- Customer relationship management
- Defect tracking
- Process improvement
- Problem solving
- Team leadership
- Stakeholder management
- Teamwork mindset
- Regression testing strategies
Certification
Software Testing
Projects And Contributions
- Led QA automation initiatives to reduce manual testing efforts and improve release cycles.
- Played a key role in requirement analysis and stakeholder communication for enterprise-level applications.
- Delivered training and knowledge-sharing sessions to enhance team capabilities.
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Accomplishments
I won multiple awards for my performance.
Affiliations
I took the initiative and coached the team by hosting weekly knowledge-sharing sessions.
Timeline
Sr. Consultant
USI Holdings Corporation
01.2023 - Current
Business Analyst / Requirement Lead
Citi Group
07.2021 - 12.2022
Engineer Product Support
AT&T
01.2018 - 12.2020
Sr. Customer Care Representative
Motif (TTech)
12.2015 - 10.2017
Junior Software Developer (Intern)
Concept Ninja
05.2015 - 11.2015
Software Tester
Flight Reservation Project
07.2014 - 09.2014
B.Tech - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya