Detail-oriented Process Executive skilled in Microsoft Excel and Tally. Proven track record in handling user support tickets and resolving application-related queries efficiently.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Process Executive
Hexaware
Ghansoli
07.2025 - Current
Handled user support tickets and coordinated with clients via calls and chats to resolve application-related queries. Assisted users by explaining processes, troubleshooting basic issues, and updating case details in the internal system to ensure timely resolution and SLA compliance.
Executed daily tasks with precision to maintain workflow efficiency in fast-paced environment.