Tanya Rastogi

Landis Gyr+ Noida, designs & manufactures a range of metering products, systems & services for electricity, heat, &gas for energy utilities around the world.

• Experience in Development, Testing and Deployment of bots in UIPath.
• Manage and resolve UIPath automation/development related issue.
• Analyze the feasibility of existing process suitable for automation . Created Process Design and Solution Design Document.
• Created End to End automation solutions for clients as per the requirement which involve feasibility study,development ,testing and deployment.
• Involved in identifying opportunities to automate manual tasks using Robotic Process Automation technology.
• Automated various monthly, weekly reports and sharing with the client.
• Supporting the production related issues using RPA- UIPath tool.

Enterprise Document Management deals with the management of the documents in the entire Client side build on IBM FileNet platform.

• Supporting the production related issues.
• FileNet application support.
• Provide technical support for the systems and application with the organization.
• Providing RCA (Rood Cause Analysis) for Environment Outages.
• Worked with product owners, Developers architects to support the application in an efficient manner.
• Handle outage calls effectively and got involved in incident management , problem management and change management.
• Worked effectively to understand the requirements during the transitioning phase from another organization to Infosys.
• Provided end to end solutions for EDM applications.
• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
• Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
• Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
• Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.

Group Mortgage System (GMS) is, ’s strategic mortgages system, where the customer looks for standard mortgages.

• Build/configure test environments as per the requirement and support them until a release can be implemented in production
• Joining defects calls/Incident calls alongside the testers on the analysis and resolution of environment and associated defects.
• Supporting all the project needs for the developers, tester and clients from the Environment perspective on the daily basis
• Accept the faults recieved on various ticketing tool rose by the planner and testers and identify the issue on our environment/application and if needed provide a configuration change or code fix for the issue.
• Release deployments on the respective components from the environment perspective.
• Identified and solved issues with production, workforce and material sourcing to drive business objectives.
• Initiated on-time, under-budget project management to optimize performance.
• Resolved issues and recommended actions based on production and compliance reports.