Tanya Sharma
Gurugram
Summary
Dynamic Operational Analyst with a proven track record at Optum, adept in analyzing healthcare processes to enhance efficiency and client retention. Excelled in cross-functional collaboration and data interpretation, leveraging Microsoft Office Suite and exceptional organizational skills. Achieved significant process improvements, demonstrating a keen eye for detail and strategic market research capabilities at Geetanjali Homestate.
Overview
2
2
years of professional experience
Work History
Operational Analyst
Optum
08.2023 - Current
- Working on the different Line of business in the Appeals and Griveances department
- Analyze and evaluate existing healthcare processes and workflows to identify inefficiencies and areas for improvement
- Prepare detailed reports and dashboards to present findings to healthcare administrators
- To provide integrated solutions to client and boost client retention for our services
- To interpret complex data sets and derive actionable insights and convey them to stakeholders
- Collaborating with cross-functional teams to identify opportunities for process improvement and maintaining set corporate quality with meeting the TAT
Management Trainee
Geetanjali Homestate
09.2022 - 12.2022
- Conduct research on market trends, industry developments, and competitive landscapes
- Present research findings and recommendations to senior management and other stakeholders
- Manage research projects from inception to completion, better lead conversion into business
Education
Bachelor of Arts - Finance & Economics
PGDAV College
New DelhiSenior Secondary School - Commerce
Aakash Public School
Skills
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook)
- Time Management
- Attention to Detail
- Organizational skills
- Basic knowledge of VBA
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Operational Analyst
Optum
08.2023 - Current
Management Trainee
Geetanjali Homestate
09.2022 - 12.2022
Bachelor of Arts - Finance & Economics
PGDAV College
Senior Secondary School - Commerce
Aakash Public School
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