Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Sports
Timeline
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Thejas Bangera

Summary

Dedicated Senior Analyst with 8 years of experience in the US insurance industry. Expertise in Microsoft Excel, PowerPoint, and Outlook, with strong capabilities in team management and process optimization. Quick learner with a proven ability to communicate effectively with clients and stakeholders, ensuring a high level of service and timely project delivery.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Analyst

AXA XL
12.2023 - Current
  • Update and maintain new accounts within the system, ensuring accurate documentation and filing.
  • Assume responsibility for picking submissions independently, completing tasks on schedule.
  • Allocate work to colleagues, enhancing team efficiency and project outcomes.

Senior Analyst

Tata Consultancy Services
09.2022 - 08.2023
  • Manage the addition and removal of beneficiaries and powers of attorney.
  • Facilitate clear communication with clients, ensuring their needs are met promptly.
  • Allocate accounts efficiently among team members, supporting operational workflow.

Senior Process Analyst

Gallagher Services Centre LLP
09.2017 - 09.2022
  • Renew expired and expiring policies and certificates as per current terms.
  • Issue certificates and deliver them to clients within designated timeframes.
  • Update endorsements to current policies based on provided information.
  • Migrate new clients into the system, ensuring all details are accurately recorded.
  • Conduct quality checks on processed cases for new team members.
  • Communicate with onshore teams regularly to handle escalations and queries.
  • Train new joiners, providing assistance and resolving their inquiries.
  • Share root cause analyses with onshore teams and end users clearly.
  • Conduct quarterly application testing with IT personnel.

Education

Bachelor of Business Management -

Mangalore University
4 2016

Skills

    • Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook)

    • Quick learner with strong problem-solving abilities

    • Team management and task allocation

    • Extensive knowledge of insurance processes

    • Strong communication and client management skills

Certification

- Salesforce Platform I Developer – Salesforce, 2023

Languages

- English
- Kannada
- Tulu
- Kodava
- Malayalam
- Tamil
- Hindi

Personal Information

Sports

Actively Participating in all Kinds of Sports Activity

Timeline

Senior Analyst

AXA XL
12.2023 - Current

Senior Analyst

Tata Consultancy Services
09.2022 - 08.2023

Senior Process Analyst

Gallagher Services Centre LLP
09.2017 - 09.2022

Bachelor of Business Management -

Mangalore University

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Thejas Bangera