Tapan Patnaik
Bangalore
Summary
Experienced senior management professional with a proven track record of driving organizational success through strategic leadership and operational excellence. Demonstrated expertise in project management, team collaboration, and process optimization, always with a keen focus on achieving tangible results. Skilled at navigating complex challenges, fostering a culture of accountability, and adapting to evolving business needs. Recognized for strong decision-making abilities, effective communication skills, and the ability to build and lead high-performing teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Manager - Pre Sales
Roombr Technologies (P) Ltd
03.2024 - 02.2025
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Evaluated hiring, firing, and promotions requests.
- Enhanced digital marketing efforts, increasing online engagement and driving higher sales through various digital channels.
Pre-Sales Lead
Sequel Information Technologies (P) Ltd
04.2022 - 01.2024
- Leading a team of 17 associates for Pre-sales and Customer Service
- Customer Engagement, Team management, Training delivery
- Data Analysis, Product Knowledge and Education
- RFP participation technical
- Existing customers upsell
- Total Pre-sales Experience = 8 years
Senior Pre-Sales Executive
Sequel Information Technologies (P) Ltd
03.2018 - 03.2022
- Work closely with solution architects, engineers, and delivery teams to design and deliver technology solutions
- Provide technical guidance and support to ensure the successful implementation of solutions
- Collaborate with cross-functional teams to address customer concerns and resolve any technical issues
- Prospecting, Cold calling, Client visit
- Product Demonstration
Channel Partner
Team Efforts International
01.2014 - 02.2018
- Running my own IT Start up at Bangalore as head of administration, operation and business development in collaboration with the US based video streaming company to promote, sell, and distribute its IT services on PAN India basis
- Dealing with most futuristic video streaming services like video email and websites on B2B, B2C mode
- Trained and mentored more than 2000 associates to improve their performance and achieve targets
- Generate leads for new sales through digital marketing, prospecting and cold calling
- Developing Training Programs to teach soft skills such as communication, teamwork, leadership, time management and problem-solving, Delivering Training Sessions to individuals or groups
Field Application Engineer
Fargo Telecom Technologies (P) Ltd
09.2011 - 07.2013
- Fargo Telecom's business includes manufacturing and sale of GPS receivers, wireless modems and multi-mode gateways; system integration, custom design and development of devices, embedded and back-end software and distribution of cellular, RF and Wi-Fi modules
- Managed a pipeline of more than 22 clients with pre-sales and post -sales responsibility for entire South India
- Conducted sales presentations and product demonstrations to educate clients on product features and benefits
- Responsible for managing ongoing customer relationships, ensuring highest level of customers satisfaction
- Train and provide post-sales support to customers
- Customer Service, Key Stakeholder Management, Account Management
Test Technician
Flextronics Technologies India (P) Ltd
05.2010 - 08.2011
- Responsible for testing Cisco Network Interfaces I.e
- Routers, switches etc
- Operate, install, calibrate, and maintain integrated computer/communications systems, consoles, simulators, and other data acquisition
- Analyzing Test reports and evaluating results to choose the best solution and solve problems
Education
PGC - Advanced Corporate Strategy
IIMB
04.2024
PGC - Customer Relationship Management
IIMB
05.2024
Diploma - Electronics
NTTF
01.2009
+2 Science - undefined
CHSE
01.2006
Skills
- Business Development
- Digital Transformation
- Solution Design
- B2B, B2G Pre-Sales
- Product Demonstration
- HubSpot’s CRM, Lead Squared CRM
- Cross-functional collaboration
- Strategic planning
- Operations management
- Documentation and reporting
- Resource allocation
- Partnership development
- Market analysis
- Training and development
- Customer service
- Hiring and training
Certification
- PG Certification in Customer Relationship Management, IIM Bangalore (2024-05)
- Master’s Program - Data Scientist: Simplilearn Certified in collaboration with IBM – February, 2023 Python Data Science with Python Advance Machine Learning Tableau 10, MS Power BI, Adv Excel
LANGUAGE
English, Hindi, Odia (Read, Write, Speak)
Reading Books, Learning new technology
Highly motivated and intellectually curious individual with a strong passion for continuous learning, particularly in emerging technologies such as Artificial Intelligence and Cybersecurity. An avid reader dedicated to staying informed on industry advancements and expanding technical knowledge.
Timeline
Senior Manager - Pre Sales
Roombr Technologies (P) Ltd
03.2024 - 02.2025
Pre-Sales Lead
Sequel Information Technologies (P) Ltd
04.2022 - 01.2024
Senior Pre-Sales Executive
Sequel Information Technologies (P) Ltd
03.2018 - 03.2022
Channel Partner
Team Efforts International
01.2014 - 02.2018
Field Application Engineer
Fargo Telecom Technologies (P) Ltd
09.2011 - 07.2013
Test Technician
Flextronics Technologies India (P) Ltd
05.2010 - 08.2011
Diploma - Electronics
NTTF
+2 Science - undefined
CHSE
PGC - Advanced Corporate Strategy
IIMB
PGC - Customer Relationship Management
IIMB
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