Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Certification
Timeline
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Tarique R. Shaikh

Tarique R. Shaikh

Team Lead Inside Sales & Alt Channel Sales
Mumbai,MH

Summary

Dynamic sales leader with a proven track record at Lighthouse Learning Pvt. Ltd., achieving 58 franchisee sign-ups in FY25. Expert in CRM management and team leadership, I excel in operational excellence and stakeholder communication, driving impactful results through strategic inside sales initiatives and innovative reporting tools.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead – Inside Sales (Manager Level 1)

Lighthouse Learning Pvt. Ltd.
2023.01 - Current
  • Established and manage Inside Sales team (7 reps)
  • Achieved 58 franchisee sign-ups (FY25) and 32 (FY24)
  • Designed reporting tools and incentive plans
  • Oversaw franchisee onboarding and investor MIS

Assistant Manager – Pre-Sales

Lighthouse Learning Pvt. Ltd.
2019.01 - 2023.01
  • Led CRM initiatives and lead quality analysis
  • Collaborated with Marketing and Sales for weekly reviews
  • Generated reports for leadership and conducted induction training
  • Supported franchisee setup throughout the year

Jr. & Sr. Executive – Operations

Lighthouse Learning Pvt. Ltd.
2016.02 - 2019.03
  • Managed a 5-member post-sales support team.
  • Oversaw franchisee readiness and CRM (Zoho) development.
  • Conducted audits, compliance, and NBFC documentation.
  • Resolved national-level franchisee escalations.

Customer Service Executive

ANI Technologies (OLA Cabs)
2014.12 - 2016.01
  • Handled 150–200 daily calls with top AHT performance
  • Selected for Floor Manager via IJP

Family Business (Garment Export & Restaurant)
2011.01 - 2014.01
  • Managed daily operations for export and restaurant business

Education

MBA(Business Management) - Business Management

NMIMS
Mumbai
2024-06

TYBCOM -

Yashvantrao Chavhan Maharashtra Open University
01.2011

HSC -

R.D National College, Mumbai University
01.2008

SSC -

Sacred Heart Boys School, Mumbai University
01.2006

Skills

  • CRM Management (Zoho)
  • Inside Sales Strategy
  • Franchise Onboarding
  • Team Leadership
  • Lead Generation & Analytics
  • Stakeholder Communication
  • Operational Excellence
  • Report Automation

Accomplishments

  • FY25:Ownership Award (58 sign-ups from old leads)
  • FY23: Member Project Warp Speed (700 sign-ups Plan)
  • FY22: Supported 271 franchise sign-ups
  • Member – FY20 Vision Aloka 2025 Strategic Team
  • FY19: Outstanding Performer – Pre-Sales Support
  • FY 17: Mid-Year Performer; promoted to Team Leader in 12 months

Languages

  • English (Fluent)
  • Hindi (Fluent)
  • Marathi (Spoken)

Personal Information

Date of Birth: 10/28/90

Certification

  • Harappa: Embracing Change
  • GTL methodology
  • Lead Managerial Program

Timeline

Lead – Inside Sales (Manager Level 1)

Lighthouse Learning Pvt. Ltd.
2023.01 - Current

Assistant Manager – Pre-Sales

Lighthouse Learning Pvt. Ltd.
2019.01 - 2023.01

Jr. & Sr. Executive – Operations

Lighthouse Learning Pvt. Ltd.
2016.02 - 2019.03

Customer Service Executive

ANI Technologies (OLA Cabs)
2014.12 - 2016.01

Family Business (Garment Export & Restaurant)
2011.01 - 2014.01

MBA(Business Management) - Business Management

NMIMS

TYBCOM -

Yashvantrao Chavhan Maharashtra Open University

HSC -

R.D National College, Mumbai University

SSC -

Sacred Heart Boys School, Mumbai University
Tarique R. ShaikhTeam Lead Inside Sales & Alt Channel Sales