Tarique R. Shaikh
Team Lead Inside Sales & Alt Channel Sales
Mumbai,MH
Summary
Dynamic sales leader with a proven track record at Lighthouse Learning Pvt. Ltd., achieving 58 franchisee sign-ups in FY25. Expert in CRM management and team leadership, I excel in operational excellence and stakeholder communication, driving impactful results through strategic inside sales initiatives and innovative reporting tools.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead – Inside Sales (Manager Level 1)
Lighthouse Learning Pvt. Ltd.
2023.01 - Current
- Established and manage Inside Sales team (7 reps)
- Achieved 58 franchisee sign-ups (FY25) and 32 (FY24)
- Designed reporting tools and incentive plans
- Oversaw franchisee onboarding and investor MIS
Assistant Manager – Pre-Sales
Lighthouse Learning Pvt. Ltd.
2019.01 - 2023.01
- Led CRM initiatives and lead quality analysis
- Collaborated with Marketing and Sales for weekly reviews
- Generated reports for leadership and conducted induction training
- Supported franchisee setup throughout the year
Jr. & Sr. Executive – Operations
Lighthouse Learning Pvt. Ltd.
2016.02 - 2019.03
- Managed a 5-member post-sales support team.
- Oversaw franchisee readiness and CRM (Zoho) development.
- Conducted audits, compliance, and NBFC documentation.
- Resolved national-level franchisee escalations.
Customer Service Executive
ANI Technologies (OLA Cabs)
2014.12 - 2016.01
- Handled 150–200 daily calls with top AHT performance
- Selected for Floor Manager via IJP
Family Business (Garment Export & Restaurant)
2011.01 - 2014.01
- Managed daily operations for export and restaurant business
Education
MBA(Business Management) - Business Management
NMIMS
Mumbai2024-06
TYBCOM -
Yashvantrao Chavhan Maharashtra Open University
01.2011
HSC -
R.D National College, Mumbai University
01.2008
SSC -
Sacred Heart Boys School, Mumbai University
01.2006
Skills
- CRM Management (Zoho)
- Inside Sales Strategy
- Franchise Onboarding
- Team Leadership
- Lead Generation & Analytics
- Stakeholder Communication
- Operational Excellence
- Report Automation
Accomplishments
- FY25:Ownership Award (58 sign-ups from old leads)
- FY23: Member Project Warp Speed (700 sign-ups Plan)
- FY22: Supported 271 franchise sign-ups
- Member – FY20 Vision Aloka 2025 Strategic Team
- FY19: Outstanding Performer – Pre-Sales Support
- FY 17: Mid-Year Performer; promoted to Team Leader in 12 months
Languages
- English (Fluent)
- Hindi (Fluent)
- Marathi (Spoken)
Personal Information
Date of Birth: 10/28/90
Certification
- Harappa: Embracing Change
- GTL methodology
- Lead Managerial Program
Timeline
Lead – Inside Sales (Manager Level 1)
Lighthouse Learning Pvt. Ltd.
2023.01 - Current
Assistant Manager – Pre-Sales
Lighthouse Learning Pvt. Ltd.
2019.01 - 2023.01
Jr. & Sr. Executive – Operations
Lighthouse Learning Pvt. Ltd.
2016.02 - 2019.03
Customer Service Executive
ANI Technologies (OLA Cabs)
2014.12 - 2016.01
Family Business (Garment Export & Restaurant)
2011.01 - 2014.01
MBA(Business Management) - Business Management
NMIMS
TYBCOM -
Yashvantrao Chavhan Maharashtra Open University
HSC -
R.D National College, Mumbai University
SSC -
Sacred Heart Boys School, Mumbai University