Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

TARNI MAHENDRA

Client Relation Manager
Ghaziabad,Uttar Pradesh

Summary

Experienced Operations & Project Management professional with a demonstrated history of working in the market research industry. Skilled in Microsoft Office, various CRM tools, Public Speaking, and Market Research. Strong Project Management and Client Servicing professional. Talented Senior Associate proficient in project planning, scheduling, and oversight. Expert in customer relations and documentation.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Senior Associate( US Consulting)

Arbolus
04.2024 - 06.2024
    • End-to-End Project Lifecycle Management: * Kick off, set up, plan, and staff projects efficiently.
    • Oversee sprints, scoping, and ensure smooth project progression. Reporting and Insights:
    • Gather and assess client feedback to identify trends & business opportunities. Provide on-the-job coaching and mentorship to junior team members.
    • Ensure check-in with Team & Account manager to reflect on achievements, results and to set specific goals for upcoming month. Assist in onboarding new team members as required.
    • Provide post-project client feedback to enhance future interactions
    • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
    • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Project Lead

Vedak
01.2022 - 03.2024
  • Key areas of responsibility include: Account Management, Client Servicing, Stakeholder Management

1. Working with top Global Private Equity Firms, Hedge Funds, and Management Consultancies, to help them with their market and product research

  • 2. Hit 150%+ target every month.
  • Mentored junior team members, fostering professional growth and increasing overall team efficiency.
  • Reduced project completion timeframes through strategic resource allocation and efficient task delegation.
  • Collaborated with cross-functional teams to ensure seamless integration of various project components.
  • Managed change requests effectively by evaluating impacts on scope, timeline, or budget before approving them in timely manner to avoid delays or escalations in costs.

Associate

Vedak
05.2021 - 12.2021

Engaging top Industry experts, to share first-hand non-confidential knowledge based on their area of work. - Facilitating 1-on-1 consultations between Institutional Investors/Managements Consultants & Industry Specialists.

  • Worked varied hours to meet seasonal and business needs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Education

MBA - Market Research

Liverpool Business School
United Kingdom
10.2023 - Current

Postgraduate Degree Business Administration And Management, General -

IMT
Ghaziabad, Uttar Pradesh
08.2022 - 08.2023

MBE - Business And Managerial Economics

MASTERS IN BUSINESS ECONOMICS
Noida, Uttar Pradesh
07.2019 - 04.2021

Bachelor of Arts - Economics

Delhi University
Delhi
07.2016 - 05.2019

Skills

Timeline estimates

Accomplishments

  • Rabindranath Tagore University- Presented the Research Paper on topic" Relation among North-East Asian Countries"
  • Institute of Management Studies- presented the Research Paper on topic" Women Entrepreneurs paving way to the Financial Inclusion” in the conference (National Seminar – Future of Fintech) and secured 3rd prize among five universities.

Timeline

Senior Associate( US Consulting)

Arbolus
04.2024 - 06.2024

MBA - Market Research

Liverpool Business School
10.2023 - Current

Postgraduate Degree Business Administration And Management, General -

IMT
08.2022 - 08.2023

Project Lead

Vedak
01.2022 - 03.2024

Associate

Vedak
05.2021 - 12.2021

MBE - Business And Managerial Economics

MASTERS IN BUSINESS ECONOMICS
07.2019 - 04.2021

Bachelor of Arts - Economics

Delhi University
07.2016 - 05.2019
TARNI MAHENDRAClient Relation Manager