TARUN CHANDOLIA
Cluster Manager Retail Sales & Broking
Raigarh,CT
Summary
Productive Cluster Manager with over 5 years of experience. Lengthy financial track record with expertise in sales and budgeting. Implements quality recruiting and training practices by creating inviting work environments and supportive teams.
Overview
9
9
years of professional experience
Work History
Cluster Manager Retail Sales & Broking
Axis Securities Ltd
11.2020 - Current
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
- Increased customer satisfaction by addressing client concerns promptly and implementing appropriate solutions.
Branch Operations Officer
ESAF Small Finance Bank
09.2018 - 11.2020
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Reduced operational costs through thorough expense analysis and implementation of cost-saving measures.
- Conducted branch management and oversight of market area.
- Managed daily operations, ensuring smooth and efficient branch functioning.
- Maintained compliance with all regulations, policies, and procedures to minimize risk exposure for the organization.
- Developed strong relationships with clients to foster loyalty and new business referrals.
Sales Executive
Axis Securities Ltd
06.2017 - 09.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
Education
Bachelor of Electrical & Electronic Engineering - Engineering
Dr. C V Raman Institute of Science & Technology
Bilaspur, India 04.2001 -
Skills
Corporate communications
Workforce planning
Teamwork and collaboration
Training and development
Customer service
Customer relationship management
Relationship building
Timeline
Cluster Manager Retail Sales & Broking
Axis Securities Ltd
11.2020 - Current
Branch Operations Officer
ESAF Small Finance Bank
09.2018 - 11.2020
Sales Executive
Axis Securities Ltd
06.2017 - 09.2018
Bachelor of Electrical & Electronic Engineering - Engineering
Dr. C V Raman Institute of Science & Technology
04.2001 -