Taskeen Fathima S
Chikkaballapur
Summary
Recent BCA graduate with a solid foundation in computer applications. Demonstrated exceptional leadership and problem-solving abilities during a 6-month stint managing a cybercafe. Eager to apply and expand my knowledge, contribute to a dynamic team, and embark on a fulfilling career of mine.
Overview
1
1
year of professional experience
Work History
Customer Service Executive
Relience
Chikkaballapur
05.2024 - Current
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
CYBER CAFE ATTENDANT
Own Business
Chikkaballapur
06.2023 - 08.2024
- I have been Managing the day-to-day operations of the cybercafe
- Providing excellent customer service, and addressing customer inquiries and concerns promptly and professionally
- Handling the responsibility of the overall management and smooth operation of the cybercafe
- Skills: Adaptability and Learning, Negotiation, Customer service, Team management, Technical troubleshooting, Verbal and written communication, Public speaking, Active listening, Report writing and documentation, Interpersonal Skills
Education
Bachelor of Science - BCA
Nagarjuna College Of Management Studies
Chikkaballapur, India01.2023
PUC - EBACS
Vijaya Independence College
Devanahalli, India01.2020
SSLC -
B.G.S World School (ICSE)
Chikkaballapur, India01.2018
Skills
- Adaptability and Learning
- Negotiation
- Customer service
- Team management
- Technical troubleshooting
- Verbal and written communication
- Public speaking
- Active listening
- Report writing and documentation
- Interpersonal Skills
Languages
- English, Advanced, C1
- Hindi, Proficient, C2
Timeline
Customer Service Executive
Relience
05.2024 - Current
CYBER CAFE ATTENDANT
Own Business
06.2023 - 08.2024
Bachelor of Science - BCA
Nagarjuna College Of Management Studies
PUC - EBACS
Vijaya Independence College
SSLC -
B.G.S World School (ICSE)
Similar Profiles
Sakshi SoniSakshi Soni
Marketing Intern at Relience IndustriesMarketing Intern at Relience Industries
Vinaykumar AgasarVinaykumar Agasar
Area Loss Prevention Manager at Relience Jio Infocomm LimitedArea Loss Prevention Manager at Relience Jio Infocomm Limited
Priya KatariaPriya Kataria
Call Center Representative at Relience JioCall Center Representative at Relience Jio
Swathi K Swathi K null
Biology Lecturer at Shree KV PU Collage ChikkaballapuraBiology Lecturer at Shree KV PU Collage Chikkaballapura
Chandana RajuChandana Raju
Escalation Manager at Amazon Web Services(AWS)Escalation Manager at Amazon Web Services(AWS)