Tejas H P
Servicenow Developer
Bangalore
Summary
Diligent Software Engineer with solid background in ServiceNow development, consistently delivering effective solutions to complex problems. Proven ability to streamline workflows and enhance system efficiency, contributing to improved operational performance. Demonstrated expertise in scripting and automation, along with strong problem-solving and analytical skills.
Overview
3
3
years of professional experience
Work History
Software Engineer
Volkswagen Group Digital Solutions
11.2024 - Current
- Streamlined business processes for improved workflow management through the customization of ServiceNow forms and fields.
- Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
- Integrated Azure with ServiceNow to enable CI data monitoring, including the retrieval of last logon dates and user information for enhanced audit and visibility.
- Implemented integration with Azure DevOps to post catalog variables to the Azure repository via automated pipelines.
- Automated the management of CMDB CI relationships to improve data accuracy, and streamline configuration tracking.
Software Engineer
Input Zero Technologies
10.2022 - 11.2024
- Developed reusable components that significantly reduced development effort on multiple projects.
- Successfully implemented ServiceNow solutions for diverse clients, including ITC, Rubrik, Axtria, SLK, and ANSR, overseeing the entire project lifecycle from inception to production deployment.
- Facilitated seamless integration of ServiceNow with Coupa, Slack, and Netsuite, enhancing operational efficiency and streamlining IT Service Management (ITSM), Customer Service Management (CSM), and Hardware Asset Management (HAM) processes.
- Ensured seamless integration of third-party systems with ServiceNow by building robust APIs and web services connectors.
- Developed and customized ServiceNow CSM module features to streamline case management, automate customer workflows, and enhance service delivery through tailored UI policies, business rules, and integrations.
- Quick learner with hands-on experience, adept at grasping ITSM and ITAM concepts, demonstrating adaptability, and a track record of delivering effective solutions within the ServiceNow environment
Education
Bachelor of Engineering - Electrical And Electronic Engineering
Global Academy of Technology
Bengaluru07-2022
Skills
Service Catalogs
Interests
ServiceNow Micro Certifications : 6, Participated in ServiceNow developer’s App engine workshop held at ServiceNow- 2023 Representing InputZero Technologies, Certified System Administrator, Playing Chess (Participated at state level Chess competition -2017 and for VTU tournament - 2018 & 2022)
Timeline
Software Engineer
Volkswagen Group Digital Solutions
11.2024 - Current
Software Engineer
Input Zero Technologies
10.2022 - 11.2024
Bachelor of Engineering - Electrical And Electronic Engineering
Global Academy of Technology
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