C
Tejas Tapas Pattanayak
Software Developer
Cuttack
Summary
Seasoned Technical Support Executive skillfully leads troubleshooting and issue resolution. Over 4 months proficiently guiding IT problem fixes, outlining assessment standards, and promoting training initiatives. Skillfully directs critical maintenance services to streamline technology operations. Detailed assistance to escalate and address deployment miscalculations.
Overview
8
8
years of post-secondary education
3
3
Languages
Work History
Technical Support Executive
Techmbbi988424
bhubaneswar
09.2023 - 12.2023
- Extended analysis to assist technology team efforts to escalate and resolve issues.
- Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
- Supervised technical support staff service operations and assisted with maintenance advisory.
- Cultivated procedures and standards for system monitoring, investigation and maintenance.
Education
High School Diploma -
DAV Public School
Cuttack 05.2014 - 05.2015
GED -
MG JR COLLEGE OF EDN & TECH
PURI 05.2015 - 05.2017
BTECH - Mechanical Engineering
SYNERGY INSTITUTE OF TECHNOLOGY
BHUBANESWAR 06.2017 - 09.2021
PGDAC - Computer Software
CDAC
BHUBANESWAR 09.2022 - 03.2023
Skills
Customer support
undefinedSoftware
Java
Python
Html
Mysql
React
Interests
Cricket
Football
Listening music
Touring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Technical Support Executive
Techmbbi988424
09.2023 - 12.2023
PGDAC - Computer Software
CDAC
09.2022 - 03.2023
BTECH - Mechanical Engineering
SYNERGY INSTITUTE OF TECHNOLOGY
06.2017 - 09.2021
GED -
MG JR COLLEGE OF EDN & TECH
05.2015 - 05.2017
High School Diploma -
DAV Public School
05.2014 - 05.2015
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