Tejasv Singh
Gurugram
Summary
Detail-oriented and highly motivated Mechanical Engineering graduate with hands-on experience in Electric Vehicle design, development, assisted retail industry clients by addressing their business challenges. Eager to contribute technical expertise and creativity to an innovative organization, fostering continuous learning and personal development.
Overview
1
1
Certification
Work History
Cloud Tech Support Associate
Accenture
Gurgaon
03.2023 - 07.2023
- Orchestrated high-priority incident resolutions, ensuring seamless communication among stakeholders and timely escalations.
- Delivered timely and accurate solutions, implementing well-defined escalation processes for efficient incident resolution.
- Led Inventory Management and Root Cause Analysis (RCA) meetings, identifying and eliminating recurring and major incidents.
- Managed and controlled production environment changes, ensuring adherence to standardized methods and procedures.
- Collaborated with various business units for effective vendor and internal escalations.
Education
Bachelor of Technology - Mechanical Engineering
K.R Mangalam University
01.2022
Skills
- Basic Python
- Amazon Market Services
- Flutter
- MS word
- MS Excel
- AutoCAD
- Windows
- Service Now, Jira
Certification
Certification in Amazon Web Services (AWS), DUCAT, Gurgaon
Projects
Drone SANITISATION, Assigned in 4th Semester. Involved in the full life cycle of Project Development. Performed key role in all the Phases of development of the project including information gathering, designing.
Languages
English
First Language
English
Intermediate (B1)
B1
Internships
- BABA AUTOMOBILES PVT. LTS.
Deep study on Electric Vehicle.
16/06/2020 to 30/07/2020
- ISIE INDIA
EV DESIGN AND DEVELOPMENT
Actively participated in a commercial design project in a team.
09/10/2021 to 09/11/2021
Timeline
Cloud Tech Support Associate
Accenture
03.2023 - 07.2023
Bachelor of Technology - Mechanical Engineering
K.R Mangalam University