TEJASVI KUMAR
Sr.Travel Consultant
A-1404,7th Avenue,GNW
Summary
Seasoned Sr. Travel Consultant with a proven track record at SNVA Travel, adept in GDS systems and exceptional customer service. Excelled in modifying itineraries and managing complex travel arrangements, significantly enhancing client satisfaction. Skilled in training peers, staying ahead of travel trends, and delivering tailored travel solutions.
Overview
14
14
years of professional experience
Work History
Sr.Travel Consultant
SNVA Travel
Noida
08.2018 - 12.2024
- Modified existing tickets and reservations to provide clients flexibility in travel while advising on penalties and cancellation fees to find optimal solutions within company policies.
- Handled travel arrangements for groups, couples, executives, and special needs clients.
Travel Consultant
CFF Travels
New Delhi
06.2016 - 10.2017
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
- Resolved any issues related to travel plans and services.
Travel Associate
LBF Travels
Gurugram
03.2013 - 08.2016
- Coordinated travel arrangements, including flights, hotels, and car rentals, for diverse client base.
- Worked on finding the lowest fare in the market in the LFF team.
- Provided customer service support via phone, email, or live chat platforms.
Travel Consultant
Fareportal Pvt Ltd.
Gurugram
11.2010 - 03.2013
- Assisted customers with ticketing, seating, and baggage handling requirements.
- Handled post-booking services, providing modification of itinerary, baggage queries, and any travel-related services.
- Maintained customer records in ticketing system, documenting all interactions with customers.
Education
Bachelor of Science - Biochemistry
CCS University
Merrut (UP)04-2006
Associate of Science - Biology
Saharanpur Public School
Saharanpur03-2002
High School Diploma -
Saharanpur Public School
Saharanpur03-2000
Skills
- GDS systems expertise
- Expert itinerary planning
- Travel industry trends
- Exceptional customer service
- Training and mentoring
Timeline
Sr.Travel Consultant
SNVA Travel
08.2018 - 12.2024
Travel Consultant
CFF Travels
06.2016 - 10.2017
Travel Associate
LBF Travels
03.2013 - 08.2016
Travel Consultant
Fareportal Pvt Ltd.
11.2010 - 03.2013
Bachelor of Science - Biochemistry
CCS University
Associate of Science - Biology
Saharanpur Public School
High School Diploma -
Saharanpur Public School
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