Tejinder Pal
Hoshiarpur
Summary
Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
14
14
years of professional experience
Work History
Sales Officer
HDFC Bank
Hoshiarpur
12.2024 - Current
- Built relationships with key clients through regular contact.
- Maintained accurate records of all sales activities and results.
- Provided exceptional customer service throughout the entire sales process.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
Operation Executive
Gas company Smart Gas Service LLC
Dubai
11.2022 - 05.2024
- Developed training programs for new staff members to improve their knowledge of operations processes.
- Provided technical support as needed during periods of high demand or peak workloads.
- Managed the daily operations of the organization, including staffing, budgeting, scheduling, and problem resolution.
- Coordinated with vendors to ensure timely delivery of products or services.
- Analyzed customer feedback data to identify areas of improvement in operations.
- Resolved conflicts between employees in a professional manner.
- Maintained up-to-date records of all operational activities in accordance with company policies and procedures.
Security Officer
G4S Company
Dubai
03.2017 - 10.2022
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Performed first aid and CPR when necessary during emergency situations.
- Provided escorts for visitors as needed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Sales Officer
Telecom and Data entry
Hoshiarpur
08.2013 - 02.2017
- Collaborated with other departments to ensure customer satisfaction throughout the process.
- Built relationships with key clients through regular contact.
- Identified customer needs and developed customized solutions.
- Analyzed customer feedback to improve product offerings.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Used cold calling and networking to sell products and services.
Supervisor
filling station
Hoshiarpur
06.2011 - 07.2013
- Developed strategies to improve team performance and productivity.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Education
Bachelor of Arts -
DAV College
Hoshiarpur 07-2016
Skills
- Sales forecasting
- Lead generation
- Team collaboration
- Conflict resolution
- Time management
- Problem solving
- Customer feedback
- Cold calling
Languages
English
Beginner
A1
Punjabi
Beginner
A1
Hindi
Beginner
A1
Timeline
Sales Officer
HDFC Bank
12.2024 - Current
Operation Executive
Gas company Smart Gas Service LLC
11.2022 - 05.2024
Security Officer
G4S Company
03.2017 - 10.2022
Sales Officer
Telecom and Data entry
08.2013 - 02.2017
Supervisor
filling station
06.2011 - 07.2013
Bachelor of Arts -
DAV College