Miriyala Najeer Ansar

Proficient in managing a wide array of responsibilities across multiple platforms and systems. Skilled in overseeing email flow both internally and externally through EOP gateway, and adept at creating and managing various types of mailboxes, distribution lists, and user accounts. Experienced in compliance services such as e-Discovery and content search in Exchange Online. Capable of preparing detailed monthly invoice reports for the messaging team and proficient in managing security groups and assigning roles accordingly.

Additionally, experienced in new user creation and deletion, group creation, and proactive server monitoring. Knowledgeable in Lotus Notes ID deletion and mail quota management. Experienced in handling user recertification, webmail issues, and mail queue monitoring in Domino admin client. Proficient in cluster management, server document modification, and enabling transaction logging and message tracking.

Furthermore, skilled in SMTP issue resolution using Force Point & Symantec, device approval, and cleanup on Traveler Server. Capable of monitoring daily call logs in HPSM, conducting user mail file backups, and managing ACL and archiving issues. Experienced in conducting health checks for Microsoft services, performing server reboots, and providing web and mobile access to users.

Additionally, proficient in handling whitelist and blacklist issues, group creation and modification, and gateway-related queries. Capable of managing schedule tasks, server patching activities, and resolving license-related queries. Skilled in content search and audit search, OWA issue resolution, and SharePoint migration activities. With a strong background in IT operations and a proactive approach to problem-solving, I ensure seamless functionality and optimal performance across various systems and platforms.

• Won DXC collaboration Award for FY 2020-21.
• Recognized for successfully handling the patching activities for the servers.
• Acknowledged for successfully managing the File Share to SharePoint migration project utilizing Sharegate tool. Demonstrated proficiency in efficiently transferring data and ensuring smooth transition to SharePoint platform. Additionally, recognized for expertly handling the ICC Archive project on Lotus Notes servers, showcasing adeptness in managing complex projects and leveraging specialized tools to achieve project objectives effectively.
• Won DXC Champ Award for FY 2023-24.

• Microsoft 365 Certified Messaging Administrator Associate (MS-203)
• Microsoft 365 Fundamentals certified (MS-900)
• Microsoft Azure Fundamentals certification (AZ-900)
• Microsoft Security, Compliance, and Identity Fundamentals (SC-900)