Thejus Manoj
Assistant Manager
Thalassery
Summary
Dynamic and detail-oriented retail banking professional with over 2.5 years of experience in managing customer relationships, driving financial growth, transaction fraud monitoring, fraud prevention, operational compliance and ensuring regulatory compliance in high-performing banking environments. Proven ability to process and sanction retail loans, achieve significant fee income, and enhance customer acquisition through CASA and cross-selling strategies. Equipped with advanced banking certifications (JAIIB, CAIIB) and a robust academic foundation in technology and engineering. Adept at leveraging technical skills and banking expertise to deliver exceptional client satisfaction and contribute to organizational success.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Assistant Manager
Federal Bank Limited
07.2022 - 12.2024
- Delivered exceptional front-end customer service by managing accounts, loan processing, and regulatory compliance
- Successfully sanctioned and disbursed retail loans exceeding ₹8 crore during the financial year 2023-24, ensuring strict adherence to regulatory and institutional guidelines
- Demonstrated expertise in end-to-end loan processing, including credit assessment, risk analysis, document verification, and efficient disbursement
- Generated and presented comprehensive credit reports for senior management, incorporating risk mitigation strategies
- Monitored customer credit exposure and compliance with regulatory requirements, aligning with AML and KYC standards
- Spearheaded the growth of CASA and promoted banking products to enhance customer assets under management
- Managed custody transaction processes, including gold loans, CTS clearing, and ATM administration
- Performed KYC verification and AML monitoring to ensure adherence to compliance standards
- Resolved client inquiries via calls and emails, achieving sales targets for account openings, deposits, and cross-selling
- Achieved fee income of INR 2 lakh in one year and maintained high client satisfaction scores
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Independent Business Consultant
Modicare Private Limited
01.2018 - 12.2019
- Led sales and marketing initiatives, achieving INR 80,000 in sales within a year
- Delivered persuasive presentations to increase client engagement and brand awareness
Education
Master of Technology - Nanotechnology
National Institute of Technology Calicut
Kozhikode, India 04.2020 - 01.2022
Bachelor of Technology - Mechanical Engineering
College of Engineering Thalassery
Kannur, India 04.2015 - 01.2019
Skills
MS Excel
Certification
JAIIB (Junior Associate of the Indian Institute of Bankers)
Timeline
Assistant Manager
Federal Bank Limited
07.2022 - 12.2024
Master of Technology - Nanotechnology
National Institute of Technology Calicut
04.2020 - 01.2022
Independent Business Consultant
Modicare Private Limited
01.2018 - 12.2019
Bachelor of Technology - Mechanical Engineering
College of Engineering Thalassery
04.2015 - 01.2019
Similar Profiles
Avinav AyushmanAvinav Ayushman
Associate at Federal Bank LimitedAssociate at Federal Bank Limited
Raman GargRaman Garg
Credit Analyst at Federal Bank LimitedCredit Analyst at Federal Bank Limited
Edwin A GEdwin A G
Dy Vice President & Regional Head at Federal Bank LimitedDy Vice President & Regional Head at Federal Bank Limited