Thenmozhi Marimuthu

• Led support team,handled Incident request,Service request and change Management.
• Assisted with data collection, system monitoring, and other tasks as needed.
• Ensured compliance with service level agreements for customer support services.
• Successfully worked on bug fixes and enhancements in SQL and Java technology applications, deployed it on time, used problem solving skills to quickly sort out the technical glitches experienced.
• Worked in NPT Project by Upgraded the software listed in EOL and migrated UAT and Production servers.
• Working as an active team member and coordinating team members and providing guidance to team members.

• Involved in Development and Support activities for a Retail website with IBM websphere ecommerce platform.
• Worked in Several Sprints and stories based on business requirement.(Agile Methodology)
• Support activities involved Missing orders,log analysis,website issue handling.

* Involved in requirements analysis, Design Document, Unit Testing, Detailed Transition document, Developed the application.

* Worked independently created several screens and solved critical issues and delivered the respective work at given time.