Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Applications
Timeline
Generic
THRITI ARDISHTI

THRITI ARDISHTI

Hyderabad

Summary

To contribute as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service. I am looking to achieve personal and professional growth by expanding my knowledge and skills. I am a consistent, highly motivated, and hardworking person with a passion for learning. Have 22 years + of experience in a diverse industry. Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars, and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

22
22
years of professional experience

Work History

HR & Admin Coordinator - Consultant Agreement

Pureland Holding Pte. Ltd
10.2021 - 11.2023
  • Process and distribute incoming mail and documents, paying close attention to confidentiality
  • Prepare Contracts for Interns full-time,part-time, and Full-time India Hires
  • Forward documents to E sign, conduct background checks and follow up for documents
  • Screen Interviews on Interviewer.AI, & TestGorilla App, shortlist candidates, email to the hiring manager and coordinate to set up Interviews
  • Provide daily administrative assistance, e-filing-Organize, maintain soft copies in cloud drive
  • Manage Jibble- to track Intern's attendance for payroll
  • Manage phone calls and correspondence (e-mail) and databases with personnel, financial and other data
  • Email - In charge of directors' email accounts, screen emails, make necessary responses, and prepare lists of action items for senior team members
  • Assist colleagues whenever necessary
  • Meeting - Coordinate diaries for directors, manage calendar invites, schedule meetings and conference calls, (and take meeting minutes on a need basis) Itinerary - Coordinate travel arrangements, including travel itinerary preparation, travel booking, travel expense recording, etc., Perform corporate administrative tasks and document processing.

Sales and Reservation Executive

GSA - Indo Saudi Services (Travel) Pvt. Ltd
10.2019 - 10.2021
  • Handling passenger requests at counters and issuing tickets
  • Informed clients of essential travel information, such as travel times, and transportation connections, to facilitate quality service
  • Preparing various reports, such as flight load reports, month-on-month comparison reports, groups received and issued reports, lost business reports, etc
  • Maintaining the trade and corporate database Calling up passengers to inform them about schedule changes, sending mailers to travel agents informing them about new flights or any other important updates.

Groups Executive

Jet Airways (I) Ltd
10.2008 - 10.2018
  • Responsible for the end-to-end sales and ticketing process, from queries to conversions
  • Handling group ticketing requests for two regions
  • Building and maintaining a strong working relationship with various external and internal stakeholders
  • Implementing and adhering to stringent quality standards
  • Preparing and updating various kinds of business reports such as Group Conversions reports, YOY comparison, etc., Handling requests for charter flights
  • Preparing waiver reports
  • Handling all pricing-related issues for the regions of Telangana and AndhraPradesh
  • Following up on payments
  • Monitored customer feedback and identified areas of improvement
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Reservations and Ticketing Executive

Jet Airways (I) Ltd.
07.2001 - 10.2008
  • Handling a full range of customer service functions: assisting passengers at counters, issuing tickets, making and/or changing reservations, answering queries, and processing requests
  • Handling passenger walk-ins and calls
  • Developing a strong working relationship with travel agents and Jet Privilege Members
  • Coordinating with various stakeholders to deliver a seamless customer experience
  • Delivering the highest standards of customer service and upholding the image and reputation of the Jet Airways brand
  • Assisted in employee appraisals, promotions, and terminations based on performance reviews.

Education

M.COM - Commerce

CDE OSMANIA UNIVERSITY
Hyderabad, TG
01.2001

B.COM - Commerce

OSMANIA UNIVERSITY
Hyderabad, TG
01.1999

Skills

  • People and stakeholder management
  • Passion to learn
  • Resourceful, results-oriented, assertive, and diligent
  • Strong decision-making, problem-solving, research, and organizational skills
  • Effective interpersonal and communication skills
  • Ability to develop and maintain excellent rapport with clients, both internal and external
  • Ability to maintain confidentiality
  • Attention to detail including a keen ability to communicate clearly via writing and verbal communication
  • Knowledge of MS Office (Microsoft Word, Excel, …)

Accomplishments

  • Merit / Performance Award for 2002-03, 2004-05, and 2006-07
  • STAR Performer Award SCR for 2010-11.

Languages

English
Hindi
Gujarati
Telugu

Applications

  • Confluence - Remote-Friendly Team Workspace
  • Interviewer.AI - pre-employment Video Recruitment Software.
  • TestGorilla - pre-employment test platform.
  • Jibble - Attendance Tracking Tool.
  • Microsoft Office - Word, Excel, and PowerPoint.
  • GDSs - Sabre, Amadeus (Basic) -comprehensive travel eCommerce system and reservation platform for OTAs worldwide
  • Group Management Systems, Group Optimizer.

Timeline

HR & Admin Coordinator - Consultant Agreement

Pureland Holding Pte. Ltd
10.2021 - 11.2023

Sales and Reservation Executive

GSA - Indo Saudi Services (Travel) Pvt. Ltd
10.2019 - 10.2021

Groups Executive

Jet Airways (I) Ltd
10.2008 - 10.2018

Reservations and Ticketing Executive

Jet Airways (I) Ltd.
07.2001 - 10.2008

M.COM - Commerce

CDE OSMANIA UNIVERSITY

B.COM - Commerce

OSMANIA UNIVERSITY

Similar Profiles

CREATE PROFILE
THRITI ARDISHTI