TINCY EMMANUEL
Development Manager
Pune
Summary
Highly effective and passionate Manager with 15+ years of experience in DevOps technologies and Agile Methodologies with 7+ years of management experience. Deep experience leading cross-functional teams and project management. Tech-savvy and proficient in DevOps tools and processes. Dedicated team player, skilled at coaching, mediation and conflict resolution.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Development Manager
Veritas Technologies India Pvt Ltd
Pune
07.2016 - Current
- Managing a team of 16 members to deliver day-to-day business operations along with enhancements and infrastructure management thereby improving efficiency by 50%.
- Consolidated the deployment of the CI/CD process by evaluating performance metrics against the defined critical success factors and instituted actions to correct shortcomings or further streamline the process as necessary. ~$8000 saved for license consolidation.
- Lead project feasibility, project costing and project planning activities
- Deploying and configuring services in one or more host data centers, and using infrastructure as a service
- Collaboration with other processes and/or business functions to ensure they are able to leverage the benefits provided by the Configuration Management process
- Adapted engineering best practices, code reviews, and test automation, reducing functional and performance issues
- Work with multiple software development teams internationally to address issues and improve quality like infrastructure security, cloud best practices etc
- Revamped the execution of the process controls, ensuring that staff comply with process and data standards
- Spearheaded resource allocation, budget development and personnel recruitment.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Managing Cloud deployments and marketplace releases in Amazon Web Services, Microsoft Azure, Google Cloud.
Manager,Configuration Management
Symantec
Pune
07.2014 - 06.2016
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Saved $100k by implementing cost-saving initiatives that addressed long-standing problems.
- Participated in team-building activities to enhance working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to Leadership.
- Drove operational improvements which resulted in savings and improved profit margins.
Configuration Engineer
Symantec
Pune
07.2006 - 06.2014
Education
Bachelor of Science - Computer Science and Engineering
KMCT College of Engineering, University of Calicut
Calicut,Kerala 06.2001 - 05.2005
Post Graduate Diploma - Project Management
MIT School of Distance Education
Pune 06.2018 - 05.2019
Skills
Agile & Scrum
Additional Information
- AWARDS AND ACCOMPLISHMENTS :
- 2021 :Level 3 for Leading from the front on pre-check-in pipeline projects.
- 2019:Level 3 for continuous process improvement in the face of rapidly evolving and changing markets. Extremely result-oriented and proactive in addressing and resolving problems.
- Standing Ovation Award( 2014) for performance excellence as an Individual Contributor.
- Several Applause awards for Symantec values Action and Customer Driven.
Timeline
Post Graduate Diploma - Project Management
MIT School of Distance Education
06.2018 - 05.2019
Development Manager
Veritas Technologies India Pvt Ltd
07.2016 - Current
Manager,Configuration Management
Symantec
07.2014 - 06.2016
Configuration Engineer
Symantec
07.2006 - 06.2014
Bachelor of Science - Computer Science and Engineering
KMCT College of Engineering, University of Calicut
06.2001 - 05.2005
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