TRISHNA MOHANTY
Berhampur
Summary
To work in an organization having a strong vision and mission to appease its own growth and development proving simultaneous opportunities for knowledge expansion and growth of my own self and an encouraging work environment.
To work in a creative and challenging environment which will help me to explore myself fully and realize my Potential.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
CUSTOMER RELATIONSHIP OFFICER
Bandhan bank ltd
Berhampur
08.2025 - Current
- Facilitated training sessions for team members to enhance operational efficiency.
- Conducted regular audits of cash handling procedures to ensure accuracy and compliance.
- Implemented process improvements that reduced transaction times and increased customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Relationship manager (Deputy Manager)
Icici Bank
Berhampur
02.2022 - 07.2025
Teller (General Banking Operations)
Indusind Bank Ltd
Berhampur
08.2019 - 01.2022
SR Sales Executive in HDFC Bank
HDB Financial Services Pvt. Ltd
Berhampur
08.2018 - 12.2019
Education
Bachelor of Library And Information Science - Library And Information Science
Khalikote University
Berhampur, India 04.2024 - 10.2025
+3 - Commerce
KHALLIKOTE UNIVERSITY
04.2024 - 10.2025
+2 - Commerce
CHSE
ODISHAMatriculation -
BSE
ODISHAOther Qualifications
- PGDCA
- TALLY ERP 0.9
- MS-OFFICE
Languages
- English
- Hindi
- Oriya
Hobbies and Interests
Listening Songs
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Job Details
- Handling all cash entries with report generation and maintaining registers.
- ATM cash loading and tallying with finacle balance on a daily basis.
- Handling customer requests and raising in CRM with proper resolution.
- Locker operation with all locker report generation and issue of lockers.
Personal Information
- Father's Name: Bijaya Chandra Mohanty
- Date of Birth: 05/07/98
- Gender: Female
- Nationality: Indian
- Marital Status: married
- Religion: Hindu
Timeline
CUSTOMER RELATIONSHIP OFFICER
Bandhan bank ltd
08.2025 - Current
Bachelor of Library And Information Science - Library And Information Science
Khalikote University
04.2024 - 10.2025
+3 - Commerce
KHALLIKOTE UNIVERSITY
04.2024 - 10.2025
Relationship manager (Deputy Manager)
Icici Bank
02.2022 - 07.2025
Teller (General Banking Operations)
Indusind Bank Ltd
08.2019 - 01.2022
SR Sales Executive in HDFC Bank
HDB Financial Services Pvt. Ltd
08.2018 - 12.2019
+2 - Commerce
CHSE
Matriculation -
BSE