Trishna S. Chakraborty

• Act as a strategic advisor to Senior Management on workforce planning, and organizational development initiatives.
• Managed full talent lifecycle from onboarding to KRA/KPI development, performance evaluation, and leadership development programs, ensuring alignment with business needs.
• Spearheaded employee engagement initiatives by analyzing Great Place to Work survey data and conducting focused group discussions to identify cultural gaps and enhance retention, executing action plans for special projects including 360 Degree Feedback for managers and Manager Effectiveness survey.
• Led change management processes during organizational restructuring, ensuring seamless transitions, role clarity, and alignment with new business objectives.
• Develop and implement comprehensive HR policies for Grievance handling, Conflict resolution, Whistleblower protection, and Ethical practices, ensuring legal compliance and transparency.

Core Competencies: Strategic HR Leadership | Organizational Development | Talent & Succession Planning | Policy Design & Governance | Employee Engagement | Change Management | Leadership Coaching

• Managed a diverse business unit of over 350 employees, enhancing operational efficiency.
• Led effective employee relations, resolving challenges and grievances swiftly.
• Formed partnerships with business leaders to address challenges and pain points.
• Developed retention strategies that enhanced employee engagement.
• Introduced performance management awareness sessions to promote process-oriented learning.
• Reviewed HR policies and processes regularly, implementing necessary improvements.
• Facilitated orientation programs and post-onboarding processes, ensuring smooth integration for new employees.
• Partnered with managers to provide support and resources for effective employee relations.

• Handled 3 BU sizes of over 2500+ employees, individually, and collaborated with management to enable measurable difference in employee focus and increase productivity.
• Collaborated with delivery and management teams on employee retention strategies, analyzing BU books for attrition/exit pipelines, business updates, rewards and recognition, span optimization, monthly attrition, employee engagement initiatives, and yearly ESAT plans.
• Implemented reward and recognition interventions to enhance employee engagement and support organizational goals.
• Guided business management personnel in performance management through coaching, career development, counseling, and disciplinary actions.
• Formulated partnerships across team to deliver value-added services for management and employees aligned with business values and objectives.
• Provided mentorship for trainee human resource professionals.
• Core Competencies: HR Communications & Campaign Management | Employee Experience Enhancement | Rewards & Recognition Program Management | Workforce Engagement & Retention | Organizational Development | Employee and Manager coaching

• Spearheaded HR responsibilities for a critical business unit of 800+ employees as HR Business Partner.
• Streamlined Performance Appraisal processes, ensuring effective execution and compliance.
• Produced and presented weekly HR Business Partner reports for executive management analysis.
• Orchestrated weekly team-building activities to cultivate a positive workplace culture.
• Conducted regular one-on-one employee consultations to proactively address concerns.
• Facilitated consistent Manager-employee interactions to reinforce communication channels.
• Core Competencies: Employee Relations & Conflict Resolution | Employee Engagement & Culture Building | Offer Management & Onboarding | Leadership Hiring Support | Event Planning & Corporate Communications | Stakeholder Management

• Spearheaded operational management to optimize efficiency and workflow.
• Engaged in face-to-face customer interactions, fostering strong relationships.
• Addressed and resolved client queries promptly, ensuring satisfaction.
• Managed customer relationships to build loyalty and trust.

• Project Title: Effectiveness of Balanced Scorecard based Performance - Training in understanding the Establishment Matters concerning the Executives of the entire Company.