Experienced and driven professional with a strong background in business analysis and product delivery in the banking industry. Demonstrated expertise in identifying market trends, understanding customer needs, and analyzing competitive landscapes to develop and implement effective product strategies. Proven track record of delivering successful outcomes across diverse portfolios.
Domains: Credit Cards, Voice, Interactive Voice Recognition (IVR), Merchant Services, Merchant Acquiring, POS, Settlements, Credit Risk
Tools: JIRA, ALM, QTest, Webstats, Salesforce, Confluence