Summary
Overview
Work History
Education
Skills
Certification
Languages
Domain & Tools
Additional Projects
Timeline
Generic

TRUPTI KULKARNI

Mumbai

Summary

Experienced and driven professional with a strong background in business analysis and product delivery in the banking industry. Demonstrated expertise in identifying market trends, understanding customer needs, and analyzing competitive landscapes to develop and implement effective product strategies. Proven track record of delivering successful outcomes across diverse portfolios.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Product Portfolio Manager

JP Morgan Chase
09.2023 - Current
  • Experienced Agile Tools Lead with expertise in managing the Tools Enablement group withing the Card Agility Office, focusing on tools such as Align, JIRA and Product Agility Tools.
  • Skilled in communicating with the Product Management, Technology, Data & Design teams through Office Hours and presentations for process standardization.
  • Demonstrate ability to train and mentor cross-functional teams, fostering a culture of continuous improvement and collaboration.
  • Responsible for maintaining the hygiene across all the Agility tools for the Card Portfolio and present it to Senior Leadership in Monthly Business Review.


Product Test Manager • Associate Vice President

JP Morgan Chase
06.2016 - 08.2023
  • Leading group of UAT teams with 30+ employees Offshore and Onshore (US)
  • Working as a Product Test Manager for Voice and Interactive Voice Recognition (IVR) and coordinating with the Product Owner and analyst to understand the change request and functionality
  • Undertake project test estimating, planning & tracking, monitoring and reporting for the delivery of a test plan against the overall project plan
  • Enhancing test quality and effectiveness by working with the Development and Program Management to prevent problems and ensure that products can be tested effectively

Senior Process Associate

Tata Consultancy Services
02.2014 - 06.2016
  • Worked as Test Lead dealing with the Acquisitions of customer details for all types of credit cards
  • Skilled in Black Box Testing involving Functionality, Usability, Regression, Smoke, Integration and Sanity testing

Test Associate

L&T Infotech
01.2011 - 02.2014
  • Experience in banking domain as a functional tester, with active involvement in end-to-end delivery of the releases
  • Involved in Test Design, Manual Testing (System Testing) and Functional Testing
  • Aware of Software Development and Testing Lifecycle

Education

PGDM - E-Commerce

Welingkar Institute of Management

Bachelor of Science - Information Technology

Sathaye College

Skills

  • Product Portfolio Management
  • Product Delivery
  • People Management
  • Agile & Scrum Methodologies
  • Agile Coach
  • Test Strategy & Roadmap building
  • Communication skill
  • Stakeholder Management
  • Analytical Thinking

Certification

  • Certified Advanced Scrum Product Owner (A-CSPO), Scrum Alliance, 2023
  • Certified Scrum Product Owner (CSPO), Scrum Alliance, 2020
  • Certified Scrum Master (CSM), Scrum Alliance, 2019
  • ISTQB Certified Tester

Languages

English

Domain & Tools

Domains: Credit Cards, Voice, Interactive Voice Recognition (IVR), Merchant Services, Merchant Acquiring, POS, Settlements, Credit Risk


Tools:  JIRA, ALM, QTest, Webstats, Salesforce, Confluence

Additional Projects

  • Designed and Led Agile Training program at organizational level and have trained over 200+ employees on Scrum Methodology
  • Created the architecture for Capacity Tool for better resource planning and management

Timeline

Product Portfolio Manager

JP Morgan Chase
09.2023 - Current

Product Test Manager • Associate Vice President

JP Morgan Chase
06.2016 - 08.2023

Senior Process Associate

Tata Consultancy Services
02.2014 - 06.2016

Test Associate

L&T Infotech
01.2011 - 02.2014

Bachelor of Science - Information Technology

Sathaye College

PGDM - E-Commerce

Welingkar Institute of Management
TRUPTI KULKARNI