Summary
Overview
Work History
Education
Skills
PROJECTS
Languages
Timeline
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Thotti Umamaheshwara Reddy

Thotti Umamaheshwara Reddy

RAJAMPET

Summary

Dynamic banking professional with experience at Federal Bank and HDFC Bank, excelling in client relationship building and branch operations management. Proven track record in enhancing customer satisfaction through personalized service and effective cross-selling strategies. Skilled in regulatory compliance and time management, consistently delivering results that align with organizational goals.

Overview

2
2
years of professional experience

Work History

Probationary Officer Scale 1

Federal Bank
Rajampet
01.2024 - Current
  • Specialized in branch banking, managing gold loans, and overseeing branch operations.
  • Oversaw customer service operations, addressed complaints, and processed account openings.
  • Identified cross-selling opportunities for bank products and services.
  • Performed daily cash balancing activities according to established guidelines.

Personal Banker

HDFC BANK
Hyderabad
04.2023 - 12.2023
  • Developed and maintained strong relationships with clients, offering personalized banking services to enhance customer satisfaction.
  • Facilitated the opening and closing of accounts, ensuring a smooth transition for clients managing their finances.
  • Managed client portfolios, providing tailored financial advice to meet individual needs and objectives.

Education

MBA - PGDM-ABM

Vaikunth Mehta National Institute (VAMNICOM)
Pune
04-2023

Bachelor of Science - Agriculture

SV Agricultural College
Tirupati,AP
05-2021

Intermediate Certificate - BiPC

Sri Chaitanya Junior College
Vijayawada,AP
04-2015

Skills

  • Branch operations management
  • Gold loan processing
  • Customer service
  • Client relationship building
  • Cross-selling strategies
  • Regulatory compliance
  • Time management
  • Effective communication

PROJECTS

  • Participated in MBA Internship Program by working as a Filed Marketing Officer in SUMITOMO Chemical India Limited.
  • Worked as Client acquisition executive in AGRIVIJAY an e marketing place for Renewable energy products.

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2

Timeline

Probationary Officer Scale 1

Federal Bank
01.2024 - Current

Personal Banker

HDFC BANK
04.2023 - 12.2023

MBA - PGDM-ABM

Vaikunth Mehta National Institute (VAMNICOM)

Bachelor of Science - Agriculture

SV Agricultural College

Intermediate Certificate - BiPC

Sri Chaitanya Junior College

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Thotti Umamaheshwara Reddy