Tushar Tushar
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Sr. Process Associate
Jorie AI
Mohali
09.2023 - Current
- Met month-end reporting objectives and deadlines.
- Identified modifications to processes and procedures that would promote better efficiency.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
Process Associate
Genpact
Delhi
11.2016 - 06.2018
- Advising and assisting in decision making to a bankers in processing commercial loans by analyzing and determining a financial position of clients
Sr. Process Associate
R1 RCM
Delhi
07.2018 - 09.2023
- Analyzing and reconciling the accounting information
- Overseeing and verifying that all charges in debit, credit, cash, cheque or other payment methods are reconciled on a regular basis
01.2020 - 12.2020
- Worked on Equian Project with Client
- Basically, Equian is a collection agency who collects the payment from patient on our behalf and take some fee form us
- In this project i have to maintain our accounts after sending fee to Equian agency
01.2019 - 12.2019
- Settled Down a cash posting Department on new business site
- For settling down a cash posting department by giving training to the new joiners, help to clearing their certification process, shared my process knowledge with Hyderabad team also shared my experience, how to work into a pilot batch
01.2017 - 12.2017
- Worked With DM&I
- This team was mainly focusing on Manage all the bank documents and imaging those documents into the system so that whenever bankers required any document, they would fetch the details from the system
Education
Bachelor of Commerce - Commerce
Delhi University
Delhi 01.2012 - 01.2015
Senior secondary 12th - Commerce
CBSE
Delhi 01.2011 - 01.2012
Secondary 10th -
CBSE
Delhi 01.2009 - 01.2010
Skills
Passion
Teamwork
Accountability
Empathetic
Certification
Elite Mentor, 2021, In elite mentor role we have to build up strong Team By giving my expertise, guidance, advice, feedback and support to the mentee so that in future company will get a good resource.
Projects
Worked With DM&I, 2017, Worked with the Document Management & Imaging team, focusing on managing all the bank documents and imaging those documents into the system for easy access by bankers. Settled Down a cash posting Department on new business site, 2019, Visited Hyderabad site on OGT, for settling down a cash posting department by giving training to the new joiners and sharing process knowledge. Worked on Equian Project with Client, 2020, Worked on Equian project, maintaining accounts after sending fees to Equian agency.
Rewardsrecognition
- New Kid on The Block, 2017, Received for exceptional performance during probation period.
- Unleash Talent, 2020, Received for going beyond expectations and contributing great ideas.
Timeline
Sr. Process Associate
Jorie AI
09.2023 - Current
01.2020 - 12.2020
01.2019 - 12.2019
Sr. Process Associate
R1 RCM
07.2018 - 09.2023
01.2017 - 12.2017
Process Associate
Genpact
11.2016 - 06.2018
Bachelor of Commerce - Commerce
Delhi University
01.2012 - 01.2015
Senior secondary 12th - Commerce
CBSE
01.2011 - 01.2012
Secondary 10th -
CBSE
01.2009 - 01.2010
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