Tushar Chugh
Product Manager
Sonipat,HR
Summary
Detail-oriented manager known for effective problem-solving and strategic planning. Expertise in overseeing project timelines and deliverables, consistently achieving project goals and driving team success.
Overview
9
9
years of professional experience
Work History
Manager, Product Consulting
SR TekBox Private Limited
Sonipat, Haryana
03.2017 - Current
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Led cross-functional teams to ensure project timelines and deliverables were met.
- Assisted team in daily operational tasks and project planning activities.
Technical Support Executive
Dell India International Services Private Limited
Sonipat, Haryana
09.2016 - 02.2017
- Diagnosed and resolved product-related inquiries through various communication channels.
- Provided technical assistance for hardware and software issues for customers.
- Educated users on system features and troubleshooting techniques effectively.
- Resolved escalated customer complaints promptly and professionally.
Education
B Tech. - Computer Science
Panipat Institure of Engineering And Technology
Panipat, HaryanaSkills
- Project management
- Timeline forecasting
- Cross-functional leadership
- Customer relationship management
- Project planning
- Time management
- Customer service
Projects
- Contracts Management across Tata Group
- Contracts Management across Mahindra Group
- Contracts Management for "Retail, Banking, Manufacturing Domains"
Timeline
Manager, Product Consulting
SR TekBox Private Limited
03.2017 - Current
Technical Support Executive
Dell India International Services Private Limited
09.2016 - 02.2017
B Tech. - Computer Science
Panipat Institure of Engineering And Technology