Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GAUTAM

Ludhiana

Summary

Detail-oriented Senior Ticketing Executive proficient in managing multiple tasks in a fast-paced environment. Recognized for exceptional customer service and maintaining accurate records of ticket sales, ready to support organizational goals with proven skills in effective communication.

Overview

3
3
years of professional experience

Work History

Senior Ticketing Executive

Unbox Mee World Holidays
Ludhiana
04.2024 - Current
  • Established relationships with key partners and vendors to ensure successful project outcomes.
  • Processed ticket sales using point-of-sale systems efficiently.
  • Managed multiple tasks simultaneously in a fast-paced environment.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Searched for and located available seats, cabins and flights for passengers.

Senior Ticketing Executive

LTC Travels
Ludhiana
12.2022 - 04.2024
  • Developed travel itineraries for clients based on preferences and budget.
  • Researched travel destinations to recommend options to clients.
  • Processed ticket orders efficiently using company ticketing software.
  • Maintained accurate records of ticket sales and customer interactions.
  • Processed refunds for cancelled or unused tickets.
  • Answered phone calls promptly and responded appropriately to inquiries.

Education

BBA - Business Administration And Management

PCTE Group of Institute
Baddowal
07-2022

Secondary School Examination From PSEB - Commerce

S.A.N Jain Model Senior Secondary School
Ludhiana
04-2019

Skills

  • Travel itinerary development
  • Vendor negotiation
  • Effective communication
  • Ticketing Procedures
  • Vendor partnerships
  • Customer retention
  • Negotiation skills
  • Employee training
  • Problem resolution
  • Customer-oriented

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2

Timeline

Senior Ticketing Executive

Unbox Mee World Holidays
04.2024 - Current

Senior Ticketing Executive

LTC Travels
12.2022 - 04.2024

BBA - Business Administration And Management

PCTE Group of Institute

Secondary School Examination From PSEB - Commerce

S.A.N Jain Model Senior Secondary School

Similar Profiles

CREATE PROFILE
GAUTAM