Twisha R

• Developed engaging presentations showcasing client's requirements,company's capabilities that clearly demonstrated value proposition to potential clients.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Led cross functional teams to successfully complete around 20 deals for the Middle East region, and proactively supported RFP contents that potentially adhered to the client's needs.
• Enhanced customer satisfaction by contributing in the visual designing of the proposal templates which optimizes the overall quality with 97% client satisfaction rate.
• Streamlined project management with effective communication and collaboration across cross-functional teams.

Bid manager

• Successfully developed and managed around 20 bids, ranging from small scale deals to large scale,with an average success rate of 80%
• Experienced in leading end-end bid processes,financial factors,from initial bid plan to the final release.
• Proven track record of on-time and on-budget delivery for all bids.
• Managing the data in various Bid tools like GPE,DCA,GOE etc.and identifying and mitigating the risks involved.

• Led client engagement initiatives with AT&T, strategically delivering tailored testing solutions and maintaining open lines of communication to achieve an impressive 95% client satisfaction rate.
• Analyzed and summarized over 3 bug reports and error logs monthly, resulting in 85% reduction in software defects over 5 months.
• Oversaw the development and maintenance of project schedules for 25 applications, demonstrating effective streamlining and ensuring a high on-time delivery rate of 95%.
• Identified and tracked 35+ critical defects quarterly, leading to a 90% improvement in software reliability and user satisfaction
• Facilitated seamless communication and collaboration among a diverse team of 20+ project leads, testers, and offshore teams, leading to the successful completion of projects well before deadlines.