Summary
Overview
Work History
Education
Skills
Timeline
UJASINI MAHENDRA  PATEL

UJASINI MAHENDRA PATEL

CENTER HEAD
VAPI

Summary

An experienced Administrator with diverse work experience of about 6 years. Empathetic Leadership with sound understanding of management combined with passion to work towards patient centric healthcare delivery model. Trusted and honest team leader with flexibility and willingness to learn and improve on a day to day work. Focused experience and interest in Operations Management, Clinical Management and Performance Management.

Overview

6
6
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Center Head

Dr. Agarwal's Eye Hospital
Vapi
2022.10 - Current
  • Safeguarded funds, equipment and facilities.
  • Achieved forecasting accuracy to allow for better planning and reporting.
  • Devised cross-training matrix to provide adequate backup for positions.
  • Rewarded, coached, counseled and disciplined employees.
  • Conducted regular staff meetings to obtain feedback on important issues.
  • Developed and implemented emergency response plans for disasters, security issues and injuries.
  • Kept facility in compliance with all applicable standards and laws.
  • Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
  • Managed yearly budget for labor, supplies and building costs.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained new employees on proper protocols and customer service standards.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Assisted in recruiting, hiring and training of team members.

Senior Administration Executive

Shrimad Rajchandra Hospital & Research Center
Valsad
2021.05 - 2022.09
  • Maintained protocol throughout routine work days and special events.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Conducted research to assist with routine tasks and special projects on admission and discharge process.
  • Processed and trained staff and doctors on NABH Protocols.
  • Maintained Quality Indicator of LaQshya and NABH.

OT Manager

Sunshine Global Hospital
Surat
2017.05 - 2021.04
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks on OT booking to Admission of patient.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems related to clinical & Non clinical.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Ensuring Revenue Booking Compliance in all Surgical Cases.
  • Restructuring Team for better utilization and keeping overtime in check with smart solutions.
  • Responsible for daily operations, staffing and clinical coordination of 250 Bedded Multi-Specialty Hospital.
  • Co-coordinating with Full-time & Visiting Consultants.

Education

D. Operation Theatre Technology - Anaesthesia

NIMS UNIVERSITY
2013.08 - 2016.12

Bachelor of Anaesthesia Technology - Anaesthesia

Rajiv Gandhi University & Healthcare Sciences, Karnataka
2018.06 - 2020.12

MBA - Hospital Administration

Shri Venkateshwara University, Delhi
2021.06 - Current

Skills

    Licensing management

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Timeline

Center Head - Dr. Agarwal's Eye Hospital
2022.10 - Current
Shri Venkateshwara University - MBA, Hospital Administration
2021.06 - Current
Senior Administration Executive - Shrimad Rajchandra Hospital & Research Center
2021.05 - 2022.09
Rajiv Gandhi University & Healthcare Sciences - Bachelor of Anaesthesia Technology, Anaesthesia
2018.06 - 2020.12
OT Manager - Sunshine Global Hospital
2017.05 - 2021.04
NIMS UNIVERSITY - D. Operation Theatre Technology, Anaesthesia
2013.08 - 2016.12
UJASINI MAHENDRA PATELCENTER HEAD