Ujjala Katta
Manager - Solution Engineering
CHENNAI,Tamil Nadu
Summary
Dynamic Solution Engineering Manager with over 15 years of experience in leading cross-functional teams, driving technical sales, and delivering robust solutions that align with customer needs. Proven track record in managing pre-sales , optimizing solution strategies, and fostering high-performing teams to exceed business goals.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Manager - Solution Engineering
Freshworks
CHENNAI
01.2019 - Current
- Lead a team of 10+ solution engineers supporting pre-sales activities and customer engagements across Middle East, Africa & India.
- Collaborate with sales, product, and engineering teams to design and deliver customized solutions for clients with customer experience, ITSM and CRM needs.
- Develop and implement technical strategies that increased close rate.
- Act as trusted advisor to C-level executives, aligning technical capabilities with business objectives to deliver innovative solutions.
Solution Architect
Ericsson Global India Pvt Ltd
CHENNAI
12.2013 - 12.2019
- Responsible for analyzing, designing and developing commercially viable end-to-end technical solution for customers based on their specifications and business needs
- Responsible for short and long-term profitable business for Ericsson by being part of engagement team to translate customer needs, and technology opportunities into detailed technical offering, solutions and proposals
- Accountable for customer-centric offerings, including re-use, based on complete Ericsson portfolio and 3PP
- Analyze customer technology and business environment, plans & requirements
Lead Engineer
Capgemini
CHENNAI
08.2013 - 12.2013
Lead Engineer
HCL Technologies
08.2010 - 07.2013
- Project Lead, British Telecom Project - A multi-vendor project namely 21CN NEO/Openreach NEO wherein copper wires in UK were replaced by optical fibers so that a high data bandwidth could be achieved
- The role encompassed both project management and project support responsibilities
Software Engineer
HCL Technologies
07.2007 - 08.2010
Education
B.E. - Electronics And Instrumentation Engineering
Anna University
Coimbatore, India 08.2003 - 04.2007
I.S.C - Science
Assembly of God Church School
Kolkata 06.2001 - 03.2003
Skills
ITIL V3 Foundation
AWS Cloud Practitioner
LinkedIn AI
Demo 2 Win
Team Leadership
Complex Problem-Solving
Performance Evaluations
Achievements
- Led the technical design and execution of a $1M digital transformation project, delivering on time and under budget.
- Recipient of the “President's Club” award in 2021.
Languages
English
Hindi
Telugu
Bengali
Tamil
Timeline
Manager - Solution Engineering
Freshworks
01.2019 - Current
Solution Architect
Ericsson Global India Pvt Ltd
12.2013 - 12.2019
Lead Engineer
Capgemini
08.2013 - 12.2013
Lead Engineer
HCL Technologies
08.2010 - 07.2013
Software Engineer
HCL Technologies
07.2007 - 08.2010
B.E. - Electronics And Instrumentation Engineering
Anna University
08.2003 - 04.2007
I.S.C - Science
Assembly of God Church School
06.2001 - 03.2003
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