Ujjwal Shankar
Senior Business Development Manager
Bengaluru
Summary
Accomplished Senior Business Development Manager with a proven track record at Cisco Systems India Pvt Ltd, adept at driving approximately $70 million in new professional services business annually. Skilled in ITIL frameworks and analytical decision-making, Fostered relationships and mentored teams for peak performance. Spearheaded major IT infrastructure transformation deals, demonstrating a keen ability to innovate and lead in dynamic environments. As part of the Global Strategic Deals Team (GITO) within Cognizant Infrastructure services, managed Business Development and bid pursuit activities for clients whose deal value (TCV) was more than 50 Million USD. Handled multiple 100+ million USD large end-to-end ITO pursuits.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Senior Business Development Manager
Cisco Systems India Pvt Ltd
Bengaluru
09.2017 - Current
- Oversee team, spread across Middle East, Africa and Poland, which helps win ~$70 million worth of net new professional services business annually.
- Leading creation of service proposals, pricing and statement of work (legal) for booked opportunities in MEA and ME Service Provider (SP) region across Cisco Product Services.
- Working with Integrator, reseller and/or partners and regional Cisco partners (Success Managers, Delivery Managers and Project Managers) to ensure right scope of engagement for Cisco services to be delivered.
- Educating internal and external stakeholders about new services offering and/or process improvements from Cisco CX organization.
- Coordinated ISO 9001 External Audit of our team with positive 100% conformance and few positive comments.
- Working with multiple stakeholders in MEA and SP region to formulate, educate and engage about new and/or existing process of Cisco CX and ensuring consistent quality client deliverables.
- Responsible for recruitment and development of team members, identifying opportunities to enhance performance and establish positive work culture centered on inclusion and empowerment.
Senior Associate
Cognizant
Bengaluru
04.2014 - 09.2017
- Leading creation of RFI/RFP response documents while coordinating with various functional teams, Single point of contact for Bid Management in IT Infrastructure teams for Large deals RFP solution submission, Solution presentation and Client Side Due- Diligence.
- Worked on providing cost optimized Managed Services Solution for Insurance clients in North America enabling their cloud first and automation first journey.
- Owned and helped win 2 multiple large ITO deals worth 150 million+ in TCV in 2015-16 encompassing areas of DC Consolidation, Digital Workplace transformation, NextGen Automation etc. for large players in Insurance and Consulting industry.
- Conceptualized and helped implementing Transformational shift in Cognizant’s Go to market strategy for current IT business environment.
- As part of partner strategy think tank, helped create roadmap for Strategic Partnership between Microsoft and Cognizant.
- Worked with various clients to understand their requirements and existing landscape to propose Solution Offerings and arrive at best offer aligning with client needs.
- Worked with Cognizant Delivery Team, Business Operations team and Client Vendor Management Team for final Contract Negotiations & Closure for 2 major wins for Cognizant Infrastructure Services.
Systems Engineer
Tata Consultancy Services Ltd.
Kolkata
10.2008 - 06.2012
- Analyzed business of client, which was leading brand of Telecom retail in UK and worked with support of team to provide customized and effective IT infrastructure solutions to client.
- Led team of 5 dedicated individuals towards providing world class IT infrastructure solution to client.
- Appreciated for active involvement in client Business Continuity Plan by bringing alive obsolete backup technology of client which failed and did not have third party vendor support.
- Worked on implementation of new hardware (NetApp) solution in client IT environment thereby helping client in keeping its IT infrastructure at par with latest industry standards in UK and Ireland.
- Worked towards setting up of Offshore Delivery Centre from where we provided client support.
Education
Post Graduate Diploma in Management -
Indian Institute of Management
Shillong, Meghalaya 04.2012 - 04.2014
Bachelor of Technology -
Sikkim Manipal Institute of Technology
Majitar, Sikkim 05.2004 - 04.2008
Skills
ITIL® Foundation - IT Service Management
ITIL 4 Leader: Digital & IT Strategy
Analytical Decision Making
Ability to teach and mentor
Relationship Building
Effective Comunication
Certification
ITIL V4 Foundation
Timeline
Senior Business Development Manager
Cisco Systems India Pvt Ltd
09.2017 - Current
Senior Associate
Cognizant
04.2014 - 09.2017
Post Graduate Diploma in Management -
Indian Institute of Management
04.2012 - 04.2014
Systems Engineer
Tata Consultancy Services Ltd.
10.2008 - 06.2012
Bachelor of Technology -
Sikkim Manipal Institute of Technology
05.2004 - 04.2008
ITIL V4 Foundation
ITIL 4 Leader: Digital & IT Strategy
Cisco Consulting Development Program
Writing Winning Proposals & Presentations with Price to Win
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