Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
BusinessDevelopmentManager

UJWAL MISHRA

University Relations
Lucknow,UP

Summary

Business Development Manager with proven success in leading sales and marketing initiatives. Skilled negotiator with strong communication abilities and expertise in building lasting relationships. Focused on delivering practical, strategic solutions that address client challenges effectively.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Development Manager

Leverage Edu
Noida
07.2024 - 04.2025
  • Owned end-to-end partner success and revenue enablement for 44+ UK and Ireland university partners.
  • Led and mentored a cross-functional team of 40+ counselors, operations specialists, and partner success executives.
  • Acted as the senior point of contact for institutional partners.
  • Orchestrated review meetings, business health checks, and performance escalations
  • Designed and leveraged partner-specific dashboards, and cohort-wise analysis.
  • Drove NPS improvements and partner satisfaction.
  • Collaborated closely with product, marketing, and sales leadership.

Senior Consultant

IDP Education Pvt. Ltd.
Lucknow
07.2023 - 07.2024
  • Managed student journey end-to-end, increasing conversion rates with personalized support and lifecycle check-ins.
  • Built a referral network that strengthened institutional trust and expanded student pipeline.
  • Streamlined student support processes to enhance satisfaction and align internal teams.
  • Led a team of 5 consultants and focused on learning and development for the branch.

Business Development Manager (ANZ)

Leverage Edu
Noida
05.2022 - 07.2023
  • Launched and scaled counseling, visa, and support operations for ANZ vertical, enhancing onboarding efficiency.
  • Generated ₹2 Crore in revenue by leading a team of 10 and optimizing conversion strategies.
  • Implemented performance tracking systems and conducted monthly reviews to minimize operational bottlenecks.
  • Contributed to lead qualification and opportunity nurturing to drive deal conversions and update CRM.

Sr. Business Development Associate

Think & Learn (BYJU’S)
Noida
12.2020 - 04.2022
  • Generated ₹1.8 Crore+ in revenue; consistently exceeded targets across various verticals (K3–K12, NEET & JEE).
  • Delivered personalized demos and counseling; maintained 85%+ customer satisfaction with consistent referrals.

Food & Beverage Associate

The Oberoi
Mumbai
07.2018 - 09.2020
  • Provided personalized service in a luxury hospitality setting; developed empathy, communication, and relationship skills.

Education

B.Sc. - Hospitality & Hotel Administration

IHM Bhopal
07-2018

Skills

  • Customer success management
  • Client onboarding and retention
  • SaaS product expertise
  • Stakeholder relationship management
  • Campaign performance analysis
  • Escalation and change management
  • NPS and CSAT evaluation
  • Account expansion and upselling
  • CRM analytics and dashboarding
  • Project management skills
  • Sales strategy
  • Team leadership
  • Effective verbal and written communication
  • Empathy and negotiation skills

Awards

  • Salesperson of the Month, Think & Learn Pvt. Ltd. (BYJU’S), 2021-09-01
  • Star of the Month, The Oberoi, Mumbai (EIH Ltd.), 2019-01-01

Certification

  • Pier certification
  • British Council Certified
  • Bacardi Legacy Runner-Up

Timeline

Business Development Manager

Leverage Edu
07.2024 - 04.2025

Senior Consultant

IDP Education Pvt. Ltd.
07.2023 - 07.2024

Business Development Manager (ANZ)

Leverage Edu
05.2022 - 07.2023

Sr. Business Development Associate

Think & Learn (BYJU’S)
12.2020 - 04.2022

Food & Beverage Associate

The Oberoi
07.2018 - 09.2020

B.Sc. - Hospitality & Hotel Administration

IHM Bhopal

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UJWAL MISHRAUniversity Relations