Umair Shoeb

• Led client relationship management for white-collar recruitment across GCC industries, including Oil & Gas, MEP, EPC, FM, Hospitality, Logistics and Healthcare.
• · Delivered 200+ Emirati hires under Emiratization programs.
• · Placed 100+ white-collar expatriates in Oil & Gas and EPC sectors.
• Developed strategic client engagement plans to strengthen partnerships and drive repeat business.
• Served as primary contact for key clients, assessing workforce needs and delivering customized recruitment solutions.
• Oversaw end-to-end recruitment processes, ensuring timely placement of qualified candidates while upholding quality standards.
• Collaborated with internal teams to align recruitment strategies with client expectations, reducing hiring cycle time.
• Negotiated service agreements, contracts, and SLAs to ensure compliance with regional regulations and mutual benefits.
• Monitored market trends to identify new business opportunities and expand client base across GCC.
• Trained junior staff in client relationship and recruitment practices to enhance efficiency and service delivery.

Key Clients & Revenue

• Damac – Signed Emiratization program agreement; generated USD 408,441.12 revenue to date.
• Citi Exchange – Closed 40+ white-collar positions; generated USD 274,472 revenue.
• Lamprell – Delivered 63 hires (Engineers, Supervisors, QA/QC, Project Engineers); generated USD 680,735.19 revenue.
• Imeco – Placed 46 Engineers and 24 Draughtsmen; generated USD 925,799.87 revenue.
• Saif Bin Darwish – Delivered 28 hires including Senior Engineers, Project Managers, QA/QC Supervisors; generated USD 75,207.62 revenue.
• TIG Holding Group – Closed multiple roles across Manufacturing, Oil & Gas, and Refrigeration; generated USD 162,899.93 revenue.
• Tiger Group – Delivered 25 senior-level roles including Project Directors, Managers, and Engineers; generated USD 190,605.85 revenue.

• Generated Milllion Dollar revenue with 2,000+ manpower deployments.
• Executed business expansion initiatives for recruitment services, driving revenue growth in GCC region.
• Developed and implemented strategic growth plans to onboard new enterprise clients.
• Collaborated with operations and recruitment teams to ensure timely delivery of manpower solutions.
• Established healthcare division delivering 500+ nurses for KSA, UAE, UK, Ireland, Germany, Austria.
• · Grew social media reach from 0 to 100K+ improving candidate pipeline and client acquisition.
• · Implemented CRM system improving tracking, operations, and client follow-ups.
• · Expanded business into European countries (Romania, Bulgaria, Croatia, Serbia, Austria, Slovakia) and CIS Countries ( Russia, Khazakhstan, Kyrgyzstan) markets with 1,000+ deployments.
• Facilitated alignment between sales, client servicing, and operations for efficient execution.
• Managed large-scale hiring projects to meet client SLAs and timelines.
• Explored new industry verticals and service offerings to enhance recruitment portfolio.
• Led contract negotiations and pricing strategies with clients and partners.
• Monitored recruitment KPIs and team performance to optimize operational efficiency.

Key Clients

Al Bawani, Al Mabani, Nesma & Partners, NMDC, Descon, Arabian Construction Company (ACC), GWC, HBK International, SRACO, Mowasalat, QCon, Madina Group, Safari Group, SAPAC, Saudi German Hospital, Tamimi Group, El Seif Engineering, Zamil, ALEMCO, Lamprell, Fabtech, Saudi Binladin Group, NHS United Kingdom, NMBI Ireland, and many more.

• Owned end-to-end business operations and revenue growth for recruitment services across GCC markets.
• Designed and executed expansion strategies to grow client base and increase market share.
• Led client acquisition, key account management, and strategic partnerships for sustained growth.
• Coordinated with recruitment and delivery teams to ensure smooth execution of client requirements.
• Aligned sales commitments with operational delivery, maintaining service quality and SLA adherence.
• Identified new industry verticals and manpower solutions to diversify revenue streams.
• Oversaw pricing strategy and contract negotiations to enhance profitability and competitive edge.
• Tracked business KPIs and metrics to drive data-based decision-making.

• Generated USD 6M revenue across GCC markets in Oil & Gas, Healthcare, Hospitality, FM, MEP, and Logistics.
• Reactivated dormant clients into active business accounts.
• Secured major clients including NMDC, KNPC, Lamprell, Juma Al Majid, Saudi Binladin Group, Nesma & Partners.
• Managed client relationships for white-collar and blue-collar recruitment across various industries.
• Acted as primary contact, assessing workforce requirements and delivering customized solutions.
• Collaborated with internal teams to ensure seamless recruitment processes and uphold service quality.
• Negotiated and finalized contracts, service agreements, and SLAs to secure favorable terms.
• Monitored market trends and competitor activity to uncover potential business opportunities.
• Trained and mentored junior staff, enhancing client engagement and delivery efficiency.

Drove business development for white-collar

• Generated MIllion Dollar revenue across GCC markets in Oil & Gas,

Healthcare, Hospitality, FM, MEP, and Logistics.

• Reactivated dormant clients into active business accounts.
• Secured major clients including NMDC, KNPC, Lamprell, Juma Al

Majid, Saudi Binladin Group, Nesma & Partners.

recruitment across various industries.

• Expanded client base and revenue through strategic outreach and

relationship management.

• Coordinated operations and recruitment teams to ensure timely,

high-quality candidate delivery.

• Executed sales strategies and business plans to meet revenue

targets.

• Conducted market research and competitor analysis to uncover new

sectors and opportunities.

• Negotiated contracts, pricing, and service level agreements with

clients.

• Mentored junior business development and sales staff to improve

team performance.ce.

• Analyzed and documented workflows for YSA claims processing, covering submission, eligibility validation, balance checks, reimbursement, and exception handling.
• Collaborated with Operations, IT, and Benefits & Claims teams to validate business requirements for YSA system enhancements.
• Mapped current-state and future-state processes for YSA claims administration, identifying gaps and recommending improvements to reduce cycle time.
• Coordinated with technical teams to translate business needs into system requirements, user stories, and test cases for YSA updates.
• Supported UAT for YSA enhancements, ensuring alignment of system functionality with business requirements.
• Analyzed claims data and service metrics to drive recommendations for workflow optimization and customer satisfaction improvement.
• Conducted workshops with HR and client teams to prioritize platform change requests and address process bottlenecks.
• Developed and maintained process documentation, SOPs, and training materials for YSA operations to ensure compliance.

• Directed team of banking sales executives, establishing targets and monitoring performance to meet revenue goals.
• Developed and implemented sales strategies for banking products including savings accounts, loans, and credit cards.
• Maintained strong client relationships, emphasizing high-value accounts and portfolio growth.
• Supervised new client acquisition and cross-selling initiatives to enhance product penetration and revenue.
• Conducted training and performance reviews for sales staff to improve skills and productivity.
• Collaborated with operations and compliance teams to ensure efficient account openings and regulatory adherence.
• Analyzed market trends and competitor activities to identify opportunities and refine sales strategies.