Umang Gupta

Senior Analyst

Capgemini Technology Services India Ltd.

11.2019 - 02.2025

Produced and delivered standardized and customized business reports, providing actionable insights to support sales and operational decision-making.
Designed and maintained Power BI and Excel dashboards (Power Query, Power Pivot) to create personalized, on-demand reports for stakeholders.
Organized and documented regular communication updates with stakeholders, ensuring key sales insights and opportunities were accurately tracked and shared.
Collaborated with global teams to monitor customer master data, sales opportunities, and risks, ensuring timely reporting for account managers.
Acted as the point of contact for ad-hoc data and sales reporting inquiries, providing accurate and timely responses to support client teams.
Streamlined reporting workflows, implemented automation solutions in SQL and Power BI, and introduced best practices that reduced manual effort and improved reporting accuracy.
Partnered with business leaders to understand priorities, enabling alignment of sales reporting with business objectives.
Managed and coached a team of 10+ professionals, enhancing their skills in reporting, analytics, and sales data management while ensuring delivery excellence.
Implemented quality control checks in reporting processes, ensuring data accuracy and consistency in sales dashboards.
Assisted leadership in forecasting and demand planning by providing predictive insights using historical sales data.
Collaborated with IT and data teams to enhance reporting tools and integrate automation, reducing reporting turnaround times.
Ensured compliance with process orientation and audit requirements by maintaining documentation, templates, and reporting standards.

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