Umang Pawar
Noida
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 14 years of experience in team leadership in Restaurant industry. Background includes sales, management and customer service in fast-paced settings. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
13
13
years of professional experience
Work History
Senior Sous Chef (Executive Chef)
Cafe Delhi Heights
06.2024 - Current
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Planned and directed high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Disciplined and dedicated to meeting high-quality standards.
- Utilized culinary techniques to create visually appealing dishes.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Set up and broke down kitchen for service.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Implemented food cost and waste reduction initiatives to save money.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Optimized email campaigns to increase open and click-through rates.
- Coordinated with design and media teams to develop high-quality creative assets.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Multi-Unit Restaurant Manager (short Contracts)
Nathu's Sweets & Restaurant
06.2023 - 06.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Executive Head Chef Cum Kitchen Supervisor
Sam's deli
02.2019 - 04.2023
- Planned promotional menu additions based on seasonal pricing and availability, minimising kitchen spending.
- Incorporated customer feedback in experimentation and creation of new signature dishes.
- Trained junior chefs in required culinary techniques, improving overall kitchen productivity and performance.
- Collaborated with catering teams to create fresh, delicious meals for large events serving up to..
- Arranged regular equipment maintenance and servicing, maintaining functional kitchen machinery.
- Forecasted kitchen supply needs, accurately estimating quantities to reduce wastage.
- Properly handled and stored raw ingredients, minimising illness and cross-contamination risks.
- Hired, managed and trained kitchen staff, maintaining competent service teams.
- Prepared selected dishes and ingredients in advance, improving efficiency during peak service hours.
- Meticulously checked delivery contents to verify product quality and quantity.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Reduced food waste through effective inventory management and menu planning.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Sous Chef
Waffle and Tea
06.2015 - 01.2019
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
- Developed recipes and menus by applying understanding of market demand and culinary trends.
- Incorporated customer feedback in the experimentation and creation of new signature dishes.
- Monitored line work processes to ensure consistency in quality, quantity and presentation.
- Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes.
- Monitored kitchen operations to spot and correct issues impacting team performance or quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Participated in food tastings and taste tests.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Monitored food production to verify quality and consistency.
Chef De Partie
L2L Cafe
08.2013 - 05.2015
- Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Incorporated customer feedback in the experimentation and creation of new signature dishes.
- Developed recipes and menus by applying understanding of market demand and culinary trends.
- Maintained well-organized mise en place to keep work consistent.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Plated meals paying special attention to garnishes and overall presentation.
- Rotated stock to use items before expiration date.
Kitchen Team Leader
KFC India
04.2012 - 07.2013
- Maintained utensils, knives and kitchen equipment.
- Performed stringent cleaning and disinfecting processes.
- Assisted chefs and kitchen staff with sous vide, frying and steaming.
Education
Food Sefty & Standard Diploma - Hospitality Food Production
Splendid Quality Standards UAE
DUBAI U.A.E Hotel Management And Culinary Skills -
Y.M.C.A
YouTube Marketing, Analysis Strategy, SEO. -
Tomas Moravek
Digital Marketing -
Tomas Moravek Digital Marketing
Certificate of Higher Education - Food industries
Cosmos public school
Delhi India, IndiaFacebook Advertising -
Jims Esen Digital Marketing Master
Skills
- Vendor relations
- Ingredient selection
- Engaging leadership style
- Cost reduction
- Equipment maintenance
- Sales increase strategy
- Business growth formulas
- Business analysis
- Menu planning
- Fine-dining expertise
- Grilling
- Employee training and development
- Food preparation
- Signature dish creation
- Kitchen management
- Menu development
- Staff Scheduling
- Food Service Background
- Complaint resolution
- Organization and prioritization
- Passion for customer satisfaction
- Point of Sale (POS) system operation
- Operations Management
- Performance Improvement
- Recruitment
- Kitchen equipment operation and maintenance
- Catering Coordination
- Recipes and menu planning
- Problem-Solving
- Relationship Building
- Cost controls
- Purchasing
- Front of House Management
- Strategic Planning
- Sales Promotion
- Managing Reservations and Large Parties
- Catering Services
- Sales and Marketing
- Menu Pricing and Writing
- Budget Administration
- Liquor Law Compliance
- Fire Safety Regulations
- Contract Negotiation
- Customer Engagement
- Inventory control and record keeping
- Staff Management
- Team Management
- Business operations expertise
- Promotions planning
- Supply Chain Management
Languages
English
Advanced (C1)
Hindi
Advanced
C1
Timeline
Senior Sous Chef (Executive Chef)
Cafe Delhi Heights
06.2024 - Current
Multi-Unit Restaurant Manager (short Contracts)
Nathu's Sweets & Restaurant
06.2023 - 06.2024
Executive Head Chef Cum Kitchen Supervisor
Sam's deli
02.2019 - 04.2023
Sous Chef
Waffle and Tea
06.2015 - 01.2019
Chef De Partie
L2L Cafe
08.2013 - 05.2015
Kitchen Team Leader
KFC India
04.2012 - 07.2013
Hotel Management And Culinary Skills -
Y.M.C.A
YouTube Marketing, Analysis Strategy, SEO. -
Tomas Moravek
Digital Marketing -
Tomas Moravek Digital Marketing
Certificate of Higher Education - Food industries
Cosmos public school
Facebook Advertising -
Jims Esen Digital Marketing Master
Food Sefty & Standard Diploma - Hospitality Food Production
Splendid Quality Standards UAE
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