Umesh Sharma
Bilaspur
Summary
Dynamic professional with extensive experience at SBI General Insurance, excelling in customer relationship management and strategic partnership development. Proven track record in driving business growth and enhancing client satisfaction through effective communication and conflict resolution. Adept at training teams and fostering strong vendor relationships to achieve organizational goals.
Overview
4
4
years of professional experience
Work History
DEPUTY MANAGER
SBI GENERAL INSURANCE COMPANY LIMITED
MANDI
06.2024 - Current
- Providing a motor agency and getting work done from them later.
- Meeting with partners like dealers and consolidators to build a good relationship with them and increase sales.
- Oversaw customer inquiries and resolved issues promptly.
- Worked closely with customers to understand needs and resolve diverse issues.
RELATIONSHIP MANAGER
INSURANCE DEKHO (GIRNAR INSURANCE BROKERS)
HAMIRPUR
07.2023 - 06.2024
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Developed and maintained strong client relationships for insurance products.
- Facilitated communication between clients and insurance providers effectively.
SENIOR EXECUTIVE
HDFC ERGO GENERAL INSURANCE
BILASPUR
11.2022 - 05.2023
- Managing work with the banking channel and dealership channel.
- Developed and implemented strategic plans for business growth initiatives.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
EXECUTIVE OFFICER
SHRIRAM GENERAL INSURANCE
BILASPUR
11.2021 - 06.2022
- Educated clients on coverage details and claims processes.
- Managed client relationships to ensure satisfaction and retention.
Education
MBA - Marketing And Finance
Rayat Bahra University
Mohali08-2021
BBA -
Swami Vivekanand Govt. College Ghumarwin
Himachal Pradesh11-2017
12th Std. - Commerce
Govt. Sr. Sec. School, Hatwar
Hatwar, Himachal Pradesh05-2014
Skills
- Customer relationship management
- Conflict resolution
- Honesty, with a sense of purpose, and a fast learner
- Ability to communicate with people in a confident way and handle the problem with a positive attitude
- Business growth planning
- Strategic partnership development
- Effective communication
- Staff training and development
- Decision-making capacity
- Conflict resolution expertise
- Vendor relationship management
- Multitasking and organization
Disclaimer
I hereby declare that all statements made in the application are true, complete and correct to the best of my knowledge and belief.
Languages
- English
- Hindi
Personal Information
- Father's Name: Dev Raj
- Date of Birth: 10/01/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
DEPUTY MANAGER
SBI GENERAL INSURANCE COMPANY LIMITED
06.2024 - Current
RELATIONSHIP MANAGER
INSURANCE DEKHO (GIRNAR INSURANCE BROKERS)
07.2023 - 06.2024
SENIOR EXECUTIVE
HDFC ERGO GENERAL INSURANCE
11.2022 - 05.2023
EXECUTIVE OFFICER
SHRIRAM GENERAL INSURANCE
11.2021 - 06.2022
MBA - Marketing And Finance
Rayat Bahra University
BBA -
Swami Vivekanand Govt. College Ghumarwin
12th Std. - Commerce
Govt. Sr. Sec. School, Hatwar