UMESH SINGH
Summary
A competent professional with more than 10 years of experience in Accounts Receivables/ Order to cash in Billing, Cash applications, Master data, Credit, Collection. Project management in Information Technology, IT Infrastructure and Business Process Management industry.
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ASSISTANT MANAGER
GENPACT
05.2023 - Current
- Take care of day to day -Billing ,Portal Invoicing , Revenue recognition, cash app,reporting activities
- MBR (Monthly Business Review): Creating performance report PPT slides (dashboards) for all the towers of Account to evaluate KPI's and SLA's share it with Business Unit
- Deep Diving into SLA misses and perform RCA's
- Implemented process improvements that increased efficiency and reduced errors in billing and collections
- Managed and reported on key performance indicators (KPIs), presenting insights and strategies to senior management for decision making
- Manage escalations, Identify Root Cause and come up with process improvement plan with proper control in place
- Review MSA,SOW,Contract documents for billing purpose
- Responsible for getting monthly billing completed
- Responsible for completing T&M,RFB,Fixed Price,Device,Accessories, SO to PO billing
- Creating proforma/Draft/pre-bill invoices based on timesheet calculation and sending final invoices to client after Project/Delivery mangers approval
- Maintain & validate necessary details like BTP,STP,Contact person, amount & taxes for billing
- Validate invoices with customer approved billing file & share to customer
- Coordinate with Finance, Delivery, Revenue team for timely invoicing, billing, Revenue recognition
- Prepare FMEA, SOP, OTC metrics, MOR-Monthly operational review report
- Remote Transition and integration of new US business for more than 200+ FTE & set up IT a Process, tools for new business in Billing, Collection & Cash application
ASSOCIATE MANAGER
HCL TECNOLOGIES
03.2020 - 04.2023
- Manage Order to cash ( Billing, Cash application, Master data, Collection)
- Review MSA,SOW,Contract documents for billing purpose
- Responsible for getting monthly billing completed
- Responsible for completing T&M,RFB,Fixed Price,Device,Accessories, SO to PO billing
- Creating proforma/Draft/pre-bill invoices based on timesheet calculation and sending final invoices to client after Project/Delivery mangers approval
- Maintain & validate necessary details like BTP,STP,Contact person, amount & taxes for billing
- Validate invoices with customer approved billing file & share to customer
- Coordinate with Finance, Delivery, Revenue team for timely invoicing, billing, Revenue recognition
- Prepare & Report WIP, Unbilled/Unaccrued, Cash app trackers, unapplied Cash, and other related reports for Dashboard
PROCESS DEVELOPER
GENPACT
10.2014 - 02.2020
- Generating client invoices & Intercompany invoices
- Validate invoices with customer approved billing file & share to customer
- Analyze monthly revenue, Prepare unbilled & unaccrued data for management review
- Prepare billing variance reports, sales reports, Billing tracker, Invoice trackers
- Generating/dispatching of sales invoice within TAT
- Uploading of the final invoices on various third-party payment portals as needed
- Prepare/Review AR aging, research and resolve payment discrepancies
- Create master data for new clients in system
- Apply cash into system which is received in accounts as per remittance advice
- Transition and integration of new business and new ERP tools to set up them for smooth running for process
Education
Bachelor of Commerce -
DYAL SINGH COLLEGE
07-2014
Skills
- Billing & Invoicing
- Revenue Recognition
- Cash application
- Collection
- Transition & project Management
- Team Management
- SAP
- PeopleSoft
- Highradius
- Salesforce
- AS400
- D365-Microsoft Dynamics 365
- QuickBooks
- Power BI
Certification
- Introduction to Project Management, E-learning
- Agile in PMO, Project Management Institute (E-learning)
- OTC Build Program, Genpact
- Lean Six Sigma Yellow Belt
Languages
- English
- Hindi
Personal Information
- Date of Birth: 07/25/93
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Erp Tools Experience
- SAP
- PeopleSoft
- Highradius
- Salesforce
- AS400
- D365-Microsoft Dynamics 365
- QuickBooks
- Power BI
Timeline
ASSISTANT MANAGER
GENPACT
05.2023 - Current
ASSOCIATE MANAGER
HCL TECNOLOGIES
03.2020 - 04.2023
PROCESS DEVELOPER
GENPACT
10.2014 - 02.2020
Bachelor of Commerce -
DYAL SINGH COLLEGE