Umme Ammara
New Delhi
Summary
Results-driven Product Manager and Human Resource Specialist with over 8 years of experience in optimizing resource allocation and improving employee retention. Demonstrated ability to drive business growth through strategic HR analytics and effective problem-solving. Proven track record in transforming challenges into actionable strategies that yield impactful results. Seeking to leverage expertise in a dynamic organization focused on innovation and growth.
Overview
8
8
years of professional experience
Work History
Regional Product Manager
HDFC Bank
Gurugram
04.2022 - Current
- Led collaborative efforts of diverse teams to streamline product and business planning workflow.
- Track staffing needs and optimize resource allocation within budget constraints.
- Streamlined bank systems through digitalization.
- Designed and implemented an internal solution for better HR management.
- Developed tailored plans to address specific business needs.
- Partnered with HR and line teams in resource distribution.
- Worked alongside group HR to address employee concerns.
- Review requirements to design effective development strategies.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
Human Resource Manager
City Space India
Gurugram
07.2021 - 03.2022
- Understanding organizational requirements and structuring a hiring campaign & recruitment strategy
- Planning and Structuring of Job advertisements on different portals
- Sourcing CVs from various channels such as referencing, companies database, job portals(Naukri.com etc.) and social networks(Linkedin)
- Conducting Walk-ins and Personal Interviews
- Arranging & coordinating all levels of interviews
- Conducting HR interviews to assess candidate suitability
- Conducting Induction for New Joinees
- Organized & put in place employee engagement programs, employee safety, welfare, wellness & health programs
- Updated company policies to ensure statutory compliance as per regulations
- Increased employee retention rates as a result of new policies and programs
Sales Officer
HDFC Bank
Delhi
10.2016 - 07.2021
- Oversaw timely MIS and database updates to track business trends and developments.
- Tracked deals by obtaining vendor information on monthly and quarterly transactions.
- Completed training and development for channel expansion leading to new lead generation initiatives for products.
- Implemented Record Management System to track documentation.
- Executed CRM, channel management, lead coordination and facilitated data analysis.
- Developed business cases for new products or services to present to senior management.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
- Generated leads through networking, cold calls, and email campaigns.
- Enhanced product knowledge through continuous learning and professional development activities.
- Attended industry events, conferences, and tradeshows to network and generate new business leads.
Education
Master of Business Administration - Finance & HR
Jamia Millia Islamia
New Delhi01.2024
Master’s - Human Resource Management
Jamia Millia Islamia
New Delhi01.2019
Bachelor’s - Business Studies
Jamia Millia Islamia
New Delhi01.2016
Skills
- Product Management
- Management Strategy
- Retrenching
- Employee Retention
- HR Analytics
- Resource allocation
- Business planning
- Management Information System
- Microsoft Excel
- CRM
Languages
- English
- Hindi
- Urdu
Personal Information
- Date of Birth: 09/09/94
- Gender: Female
- Nationality: Indian
Timeline
Regional Product Manager
HDFC Bank
04.2022 - Current
Human Resource Manager
City Space India
07.2021 - 03.2022
Sales Officer
HDFC Bank
10.2016 - 07.2021
Master of Business Administration - Finance & HR
Jamia Millia Islamia
Master’s - Human Resource Management
Jamia Millia Islamia
Bachelor’s - Business Studies
Jamia Millia Islamia
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