Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

UNNAM GOWTHAM

Chirala

Summary

Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. An engineering graduate with long-term goals of improving skills and learning new technologies, which can put the team second to none, and a passionate learner willing to excel in the tasks assigned.

Overview

2
2
years of professional experience

Work History

Senior Associate

Omega Healthcare
Chennai
04.2025 - Current
  • Analyzed project data to identify trends and inform strategic decisions.
  • Implemented feedback mechanisms to gather insights from team members and clients.
  • Provided direction and guidance to junior associates on complex tasks.

Process Associate

Guidehouse India Pvt Ltd
Chennai
04.2024 - 08.2025
  • Supported training sessions for new hires on standard operating procedures.
  • Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.
  • Identified potential risks associated with processes and recommended corrective actions.

Junior Process Executive

AGS Health
Chennai
05.2023 - 04.2024
  • Processed medical claims using specialized software and internal guidelines.
  • Collaborated with team members to resolve claim discrepancies efficiently.
  • Maintained organized records of patient information and claims submissions.
  • Communicated with healthcare providers to gather necessary documentation.
  • Participated in team meetings to discuss workflow improvements and challenges.
  • Generated reports and presentations summarizing project status updates.

Education

Bachelor of Science - Aeronautical Engineering

Hindustan Institute of Technology And Science
Padur, Chennai
04-2022

High School Diploma -

Narayana Junior College
Guntur
03-2018

Skills

  • Customer service
  • Communication skills
  • Problem solving
  • Time management
  • Client relationship management
  • Customer relationship management (CRM)

Affiliations

  • Exploring history
  • Playing cricket
  • Watching Rugby

Accomplishments

  • Received the 'Best Rookie Award' for my work at Ags Health
  • Received the 'Extra Miler Award' for my contribution to the team during the annual Pinnacle Awards held at AGS Health
  • Received client appreciation for being a top performer with the best quality

Timeline

Senior Associate

Omega Healthcare
04.2025 - Current

Process Associate

Guidehouse India Pvt Ltd
04.2024 - 08.2025

Junior Process Executive

AGS Health
05.2023 - 04.2024

Bachelor of Science - Aeronautical Engineering

Hindustan Institute of Technology And Science

High School Diploma -

Narayana Junior College

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