Urmimala Sengupta
Bangalore
Summary
Certified PRINCE2 Project Manager with 8+ years of experience in physical security
and resiliency. Proficient in Tableau and Power BI. Expert in automating security
operations, streamlining access to surveillance systems, and implementing AI enabled
solutions. Skilled in data modelling and KPI definition. Adept at business
continuity planning and content automation. Experienced in monitoring and
analysing KPIs for informed decision-making.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager, Physical Security and Resiliency
Vmware
09.2020 - 12.2023
- Successfully orchestrated and managed end-to-end execution of complex global surveillance and monitoring integration projects, consistently meeting all project milestones and delivering within budgetary constraints.
- Demonstrated expertise in project revenue tracking, margin analysis, cost control and maintain departmental budgets more than $1M.
- Proactively identified potential risks and issues, established effective processes, facilitated discussions, and managed escalations to ensure successful program outcomes.
- Led the streamlining of global access to surveillance and monitoring systems, resulting in 90% reduction in response time to critical incidents and ensuring seamless operations across all locations.
- Built positive relationships with stakeholders to facilitate the successful delivery of software and professional services.
- Collaborated with Engineering teams to define annual budgetary requirements, ensuring financial alignment with project goals.
- Defined and tracked performance against stakeholder and business KPIs, ensuring alignment with organizational objectives.
Business Analyst, Physical Security and Resiliency
Vmware
07.2019 - 09.2020
- Managed and automated content for the Physical Security and Resiliency webpage, site dashboards and ensured 100% reduction of overall manual efforts and enhancing user experience.
- Collaborate closely with Physical Security operations teams to conceptualize and implement global Resiliency systems.
- Created and managed comprehensive implementation plans, owning the release plan and stakeholder communication. Conducted weekly Governance meetings to ensure project alignment and progress.
- Collaborated with stakeholders to ensure security initiatives aligned with business objectives and regulatory requirements in terms of business continuity process and contributed to documenting 90% of overall business continuity plans across all the teams.
- Developed and maintained security-related processes, procedures, program baselines, training materials, and improvement plans.
- Demonstrated strong proficiency in data modelling within Power BI and hierarchies to support KPI definitions.
Analyst, Order Management
VMware
10.2015 - 07.2019
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Worked with management to effectively manage and track the progress of Global Order Management Leaders Be the POC for all Projects/Initiatives & send monthly status report to Global Order Management programs
- Identified opportunities for process improvements across the organization.
- Monitored all Global Order Management Leaders KPIs on a periodic basis and alert the management on the trends to take necessary corrective actions
- Implemented strategies for automating manual processes within the organization.
- Trained Global Order Management team on OEM & Credit business
Education
Executive MBA, Analytics -
Institute of Management Technology, Ghaziabad
01.2024
Bachelor's degree, English Language and Literature, Major -
Calcutta University, Kolkata
Skills
- IT Project & Program Management
- Team Management
- Microsoft Power BI
- Operational Improvement
- Team Leadership
- Problem Solving
- Data Visualization
- Jira
- Risk Mitigation
- Cross-Functional Collaboration
- Vendor Management
- Procurement
Certification
- PRINCE2 Foundation and Practitioner Certification Training – AXELOS, 07/2021, 07/2024, GR657091113US
- Analyzing and Visualizing Data with Microsoft Power BI – Simplilearn, 04/2020
- Tableau Desktop Qualified Associate Certification - Simplilearn,
- Salesforce Certified Platform App Builder Certification – Simplilearn,06/2018
- SAP Certified Technology Associate - SAP HANA 2.0 - MaxEdu, 09/2018
Timeline
Project Manager, Physical Security and Resiliency
Vmware
09.2020 - 12.2023
Business Analyst, Physical Security and Resiliency
Vmware
07.2019 - 09.2020
Analyst, Order Management
VMware
10.2015 - 07.2019
Executive MBA, Analytics -
Institute of Management Technology, Ghaziabad
Bachelor's degree, English Language and Literature, Major -
Calcutta University, Kolkata
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