Summary
Overview
Work History
Education
Skills
Additional Skills
Achievmnets
Strengths
Timeline
Generic

URVASHI

PHONE BANKING OFFICER
DELHI,DELHI

Summary

Proactive and upbeat Phone Banker with proven sales and customer relations skills. Approaches every problem analytically and with relationship-driven focus. Consistent in exceeding sales and service expectations.

Overview

7
7
years of post-secondary education
1
1
year of professional experience

Work History

Phone Banking Officer

HDB Financial Services
DELHI, DELHI
01.2020 - Current
  • Helped customers complete online banking services and assisted with user access problems such as forgotten passwords.
  • Attempted Cross sells (Banking products) that helps both i.e. Customer as well as Organizations.

Education

COMMERCE

UNIVERSITY oF DELHI
DELHI
07.2015 - 06.2018

INTERMEDIATE

SARVODYA KANYA VIDHYALYA NO. 2
DELHI
07.2013 - 05.2015

HIGHER SECONDARY

SARVODYA KANYA VIDHYALYA NO. 2
DELHI
07.2011 - 05.2013

Skills

    Professional communication

undefined

Additional Skills

  • Microsoft:; Office package: Microsoft Word, Excel,PowerPoint
  • Database:; Microsoft operation: Tally ERP 9
  • Programming:; HTML

Achievmnets

• Attended workshop on E-Filling in 2017
• Attended workshop on basic of GST in2017
• Key Electives(B.com(hons))– E-Filling of returns
• Appeared in Problem Solving Assessment by CBSE in 2014
• Participated in various intra school competitions (Dance,Singing,quiz,drawing)

Strengths

• Positive Attitude
• Quick learner
• Dedicated to work
• Able to work in a team
• Knowledgeable about Income Tax
• Time utilization
• Punctuality

Timeline

Phone Banking Officer

HDB Financial Services
01.2020 - Current

COMMERCE

UNIVERSITY oF DELHI
07.2015 - 06.2018

INTERMEDIATE

SARVODYA KANYA VIDHYALYA NO. 2
07.2013 - 05.2015

HIGHER SECONDARY

SARVODYA KANYA VIDHYALYA NO. 2
07.2011 - 05.2013

Similar Profiles

CREATE PROFILE
URVASHI PHONE BANKING OFFICER